10-01-2018 03:55 PM
26 12
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  1. SRFast's Avatar
    I have not received the September OTA security update and from what I have seen, I am not the only one. In fact, I think the majority of OG Pixel XL owners have not received the update. My Pixel XL is running Android 9 Pie on the T-Mobile network. Is this a device issue? Is this issue related to T-Mobile and its MVNOs including Project Fi? It would be nice if there was some rhyme or reason to this issue.
    roamingirish likes this.
    09-21-2018 04:46 AM
  2. alarsen7's Avatar
    I haven't gotten it yet and I'm on T-Mobile too. I am starting to think this is a T-Mobile thing. It seems Verizon customers have gotten it. Not sure about Sprint or AT&T. But this is ridiculous.
    roamingirish likes this.
    09-21-2018 07:44 AM
  3. swebb's Avatar
    Almost certainly a T-Mobile issue. Other threads here point to it. There are posts with VZ users getting the update. Haven't noticed anything on Sprint or AT&T. But all that have not got the update are either TMob or Fi.
    roamingirish likes this.
    09-21-2018 08:28 AM
  4. roamingirish's Avatar
    Same here. How do we find out what is causing the delay?
    09-21-2018 10:53 AM
  5. SRFast's Avatar
    If this is a T-Mobile issue, why just the Pixel XL? My niece received the update on her OG Pixel on 9/12. She is on T-Mobile also.
    09-21-2018 01:10 PM
  6. J Dubbs's Avatar
    I received the September 5th security update on my brand new og pixel a few days ago when I was setting it up. I received the update along with Oreo then Pie over wifi..... it never had a sim in it until it was completely set up. So if there's a delay getting the update it definitely sounds like it's carrier related.

    You guys could try the old "pull the sim card and check for updates" trick ;-)
    09-22-2018 12:59 AM
  7. dmpaul55's Avatar
    Tried the trick, but no luck getting Sept update
    09-22-2018 03:43 PM
  8. Blaize19's Avatar
    Tried the trick, but no luck getting Sept update
    Same here.
    09-23-2018 09:08 AM
  9. alarsen7's Avatar
    Same here too
    Same here.
    09-23-2018 01:33 PM
  10. wyelkins's Avatar
    On Project Fi. Got the security update on OG Pixel XL even though it is not even activated right now. SIM is in Pixel 2 XL. Also got the update. Both on Pie.
    09-23-2018 01:55 PM
  11. J Dubbs's Avatar
    On Project Fi. Got the security update on OG Pixel XL even though it is not even activated right now. SIM is in Pixel 2 XL. Also got the update. Both on Pie.
    So you got the update with and without a sim....... I got mine without, and the guys above have tried both methods with no update. Reminds me of waiting for nougat on my MXPE..... guys were trying all kinds of tricks to get the update sooner, but in the end we all got it when we got it ;-)

    It must be the way Google rolls these updates out. I'm new to pixels so I have no idea how they normally roll out monthly updates. I'm coming off a Moto phone, we didn't get updates because Lenovo is Chinese and they didn't understand what the word "update" meant. I kid I kid...... they just sucked azz lol
    09-24-2018 03:01 AM
  12. SRFast's Avatar
    Until September 2018, the updates came on a timely basis.
    Blaize19 likes this.
    09-24-2018 03:51 AM
  13. alarsen7's Avatar
    Until September 2018, the updates came on a timely basis.
    I agree. I am wondering if we are starting to see the slowing down of support for the original Pixel. I know google promised the security updates for 3 years so we should have another year left but maybe the carriers are no longer required to push them as fast? It is the only thing I can think of.

    Honestly at this point seeing how quick the One Plus got the Android 9 update I might look at that as an alternative or if Samsung gets their act together and gets updates out quicker maybe I will go back to them as their hardware is Awesome.

    I am also tempted to go back over to Apple and see if I could deal with iOS again?
    09-24-2018 09:08 AM
  14. Mike Dee's Avatar
    I agree. I am wondering if we are starting to see the slowing down of support for the original Pixel. I know google promised the security updates for 3 years so we should have another year left but maybe the carriers are no longer required to push them as fast? It is the only thing I can think of.

    Honestly at this point seeing how quick the One Plus got the Android 9 update I might look at that as an alternative or if Samsung gets their act together and gets updates out quicker maybe I will go back to them as their hardware is Awesome.

    I am also tempted to go back over to Apple and see if I could deal with iOS again?
    I didn't think there was a difference between Pixels
    09-24-2018 09:41 AM
  15. Tom Hulley's Avatar
    I have the OG Pixel XL. No update yet for me.
    My wife has the OG smaller Pixel and got the update early in September.
    Whats up with that!
    Tried with and without SIM. Tried on Sprint and Tmobile (Fi). Still no update.
    09-24-2018 08:05 PM
  16. SRFast's Avatar
    Same experience. My niece got the update on her OG Pixel on 09/12, but my Pixel XL hasn't been updated. Both are on T-mobile. I hope we aren't stuck on August 2018 update forever.
    09-25-2018 04:03 PM
  17. SRFast's Avatar
    The September OTA update finally showed up on my Pixel XL/Android 9 Pie/T-Mobile device. It is 27 September and the update is dated 05 September. It is about time.

    Looking forward to the October 05, 2018 update next week. At least I will get it on my Essential on 10/05 or earlier!
    09-27-2018 05:59 PM
  18. alarsen7's Avatar
    The September OTA update finally showed up on my Pixel XL/Android 9 Pie/T-Mobile device. It is 27 September and the update is dated 05 September. It is about time.
    I just got it as well
    09-27-2018 06:02 PM
  19. Lilybell2's Avatar
    Just got it on my Pixel XL, Project Fi.
    09-27-2018 10:00 PM
  20. Android_Fan_1's Avatar
    same here
    09-27-2018 10:03 PM
  21. seven58o's Avatar
    Finally! Wife's 5" Pixel had it since early Sept. Wonder what the hold up was.
    09-28-2018 05:45 AM
  22. davidnc's Avatar
    Yeah thats weird that some just now getting the update. Also some still waiting .

    I got my updates(OTA) for both the Og Pixel ( sailfish ) and the Pixel 2 XL Sept 10 .

    I did not remove the SIM card (card trick thing)

    T-Mobile
    09-28-2018 06:07 AM
  23. Tom Hulley's Avatar
    I just got it as well
    Just got my update overnight last night. Clearly it was a problem at the back end since lots of us are now getting the update. Now at the Sep5'th update (on Sep 28'th).
    I had logged a call with Google and after sending them debug files and troubleshooting, they wanted me to reset my phone. I told them no. Good thing I waited.
    09-28-2018 07:16 AM
  24. Rukbat's Avatar
    The update was there on the 5th if you want to do it manually (I think I've done one OTA since I got my P2, all the others were done by just reflashing the full ROM and not wiping user data (the -w in the last fastboot line in the .bat or .sh file - just delete the -w). They're always at Google | Factory Images for Nexus and Pixel Devices (Scroll way down)
    09-28-2018 01:27 PM
  25. alarsen7's Avatar
    I was one of the ones that got the September update late and now today I just got the October update. I guess last month was just a fluke.
    10-01-2018 02:17 PM
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