I'm getting this error "-24" when downloading a certain app from the Play Store. Specifically Amazon's store app.
From what I've read, you have to root the phone, download a ROM manager and then delete the data/data file with the com.amazon name. I'm looking for a way to do this without rooting. I'm not very technically inclined and have no idea how to read code or what exactly rooting a phone does.
I've also heard that you can solve this issue by doing a factory reset, but I don't want to have to re-customize my phone (I'm using Nova Launcher and a bunch of other apps). Any other solutions to this problem??
BTW I have a Galaxy S4 and have tried finding the data/data folder in the My Files application but can't seem to locate it. I've found just about everything else though. Could anyone walk me through this?
From what I've read, you have to root the phone, download a ROM manager and then delete the data/data file with the com.amazon name. I'm looking for a way to do this without rooting. I'm not very technically inclined and have no idea how to read code or what exactly rooting a phone does.
I've also heard that you can solve this issue by doing a factory reset, but I don't want to have to re-customize my phone (I'm using Nova Launcher and a bunch of other apps). Any other solutions to this problem??
BTW I have a Galaxy S4 and have tried finding the data/data folder in the My Files application but can't seem to locate it. I've found just about everything else though. Could anyone walk me through this?