Why can't I download or update any app from Play store?

[AC Question]

why i can't download or update any app from play store

when i tap on download it starts loading but it is not downloading and when i want to update any app it not updateing

 

[B. Diddy]

Re: why i can't download or update any app from play store

Welcome to Android Central! Which phone? Does this happen on both wi-fi and mobile data?

Go to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

 

[Srinivasan radhakrishnan]

You must have restricted the data usage of Play Store, try selecting Google Play Store from App Traffic Control.