1. AC Question's Avatar
    I get the error message and then a half-screen with my gmail address and then
    Help and Feedback
    About Google

    but each time I touch the word to goes to the error message again.
    03-31-2015 09:37 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! A few things to try:

    1. Go to the App Manager, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager.
    2. Go to Settings>Accounts, remove your Google account, then add it back.
    3. Open Google Play Store, swipe in from the left, tap My Account, and make sure you have a valid form of payment associated with your account.
    03-31-2015 10:31 AM

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