1. AC Question's Avatar
    it seems I have already registered my e-mail id with the store. but, now i want to stop auto-updates going on in my samsung galaxy star pro. for which, I have to access my account there! but, as soon as I open my play store, a window appears asking to enter an email and password. the problem is that when i click on >existing>e-mail id>password,, it shows that the id already exists!!
    then how should i access my account and tus deactivate auto-updation!!!
    06-16-2015 09:59 AM
  2. itguyjax8430's Avatar
    it seems I have already registered my e-mail id with the store. but, now i want to stop auto-updates going on in my samsung galaxy star pro. for which, I have to access my account there! but, as soon as I open my play store, a window appears asking to enter an email and password. the problem is that when i click on >existing>e-mail id>password,, it shows that the id already exists!!
    then how should i access my account and tus deactivate auto-updation!!!
    Welcome to Android Central!

    Try going in to your settings, application, all apps, go to the Play Store app and clear the data from it. That should reset the app.
    06-18-2015 02:20 PM

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