A
AC Question
Google apps and Facebook not working
I can't access play store.
It shows a white screen for a half second then it closes.
Further, I can't see my Google accounts in
Settings>Accounts
I also can't access any Google app.
It shows a message
'This app won't run without Google play services which is missing from your phone.' and nothing happens when I choose 'Get Google play services'.
The problem is also worn Facebook app.
But it shows an error message 'Unfortunately Facebook has stopped.'
I have tried everything from turning my phone off and on to uninstall updates and clear data for play store and Facebook.
I also tried to install Google play services from the play store website, but it shows that it is already installed.
I have Android 5.0.2 and my phone is Moto E2.
I can't access play store.
It shows a white screen for a half second then it closes.
Further, I can't see my Google accounts in
Settings>Accounts
I also can't access any Google app.
It shows a message
'This app won't run without Google play services which is missing from your phone.' and nothing happens when I choose 'Get Google play services'.
The problem is also worn Facebook app.
But it shows an error message 'Unfortunately Facebook has stopped.'
I have tried everything from turning my phone off and on to uninstall updates and clear data for play store and Facebook.
I also tried to install Google play services from the play store website, but it shows that it is already installed.
I have Android 5.0.2 and my phone is Moto E2.