1. Eddy Tople's Avatar
    Need help with a frozen android screen-2013-11-20-20.50.59.jpg

    Hi Guys!


    My mom phones just got froze as in the picture. Any ideas how to fix it??

    Thanks in advanced
    11-20-2013 08:07 PM
  2. B. Diddy's Avatar
    That's the Recovery Menu--typically not something that is reached by accident. Was someone trying to flash a ROM or wipe the cache partition or something?
    11-20-2013 09:34 PM
  3. Eddy Tople's Avatar
    That's the Recovery Menu--typically not something that is reached by accident. Was someone trying to flash a ROM or wipe the cache partition or something?
    Nope Diddy
    So what do i do know??
    11-20-2013 09:36 PM
  4. B. Diddy's Avatar
    How long has it been on that screen?

    Let me call in backup--Golfdriver97 knows Samsung better than I do.
    11-20-2013 09:44 PM
  5. Golfdriver97's Avatar
    Try long pressing the power button. That should act like a battery pull.
    11-20-2013 09:45 PM

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