I placed my Co-Star order on 27 July; I was provided a tracking number on 16 August. FedEx tracking showed that the package was picked up in Bloomington, CA on the 16th and left the FedEx facility the next day. After that, tracking shows an arrival and departure from Ellenwood, GA on the 21st. After that, nothing. That was 6 days ago, and I live one state away (in TN).
FedEx advised me on the 24th that I would definitely see the status updated over the weekend, and that if I didn't to call them back. As of today (the 27th) they're telling me the package was:
A) Lost
B) Damaged and returned to sender
C) Never actually mailed in the first place (just had a label created)
Vizio was little to no help either; I'm being told that I have to wait an indeterminate number of days for them to research.
TL-DR Co-Star never arrived. FedEx & Vizio no help. I'm just curious to hear other people's experiences regarding how their Co-Star shipment was handled.
FedEx advised me on the 24th that I would definitely see the status updated over the weekend, and that if I didn't to call them back. As of today (the 27th) they're telling me the package was:
A) Lost
B) Damaged and returned to sender
C) Never actually mailed in the first place (just had a label created)
Vizio was little to no help either; I'm being told that I have to wait an indeterminate number of days for them to research.
TL-DR Co-Star never arrived. FedEx & Vizio no help. I'm just curious to hear other people's experiences regarding how their Co-Star shipment was handled.