1. Mido26's Avatar
    Hi there,
    I have a Google TV with its remote control. I think my son had pressed some buttons, and therefore the remote was locked. It is flashing whenever I press any button without any response from the Google TV device.

    What should I do? any advices..

    Model # NSG-MR5U

    Thanks.
    06-27-2016 03:49 PM
  2. pkcable's Avatar
    Ok then I would do this......

    https://us.en.kb.sony.com/app/answer...7,63703,72778/


    That's a factory reset of the remote
  3. pkcable's Avatar
    Try unplugging the Google TV which will cause it to reboot.
    06-27-2016 03:54 PM
  4. Mido26's Avatar
    If you mean the Google TV device, I did. However, the issue comes from the remote not from the device!!
    06-27-2016 04:00 PM
  5. pkcable's Avatar
    Ok then I would do this......

    https://us.en.kb.sony.com/app/answer...7,63703,72778/


    That's a factory reset of the remote
    06-27-2016 08:26 PM
  6. Mido26's Avatar
    pkcable, I appreciate your efforts.
    This way doesn't work too. I believe there is a way to press some buttons then the remote will unlock. How to do that I dont know. Hopefully, you or someone else figure out a solution.
    06-28-2016 01:45 AM

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