If Google wants some basic (but important) feedback, I have a few thoughts to share
- Don't lose sight of newer users and scare them off with an overly complicated phone os, with a ridiculous amount of buried settings and no beginning instructions of any kind.
New users really don't want to have to spend hours on the internet reading forums just to use their phones. And contrary to popular belief, people aren't born knowing how to fluently use Android. My wife, father, mother, and MANY other family members, friends, and co-workers avoid Android because it's too complicated with no information given on how to use it when you purchase a new Android phone. I highly suspect that's one of the (many) reasons feature phones are making a comeback.
I build and sell PC's as a hobby, and after owning multiple versions of Android on different phones over the last few years, I still find it irritating that the phone often requires way more of my valuable time than I really want to give to it to keep it working well and doing what I need it to do.
Not to mention all the times I'm asked to help somebody else out.
I think making Android more intuitive and easier to navigate and understand for the basic user (not just power users), would make it much less intimidating, and get Android into more new users hands. And that includes users switching from other brands like iPhones.07-24-2018 06:53 AMLike 0 -
Personally, I think the UI is very intuitive and navigating the system is straight forward, so I'd be interested in what you'd like to see changed about it.SomberiJanma likes this.07-24-2018 10:08 AMLike 1 - I build and sell PC's as a hobby, and after owning multiple versions of Android on different phones over the last few years, I still find it irritating that the phone often requires way more of my valuable time than I really want to give to it to keep it working well and doing what I need it to do.J Dubbs likes this.07-06-2022 07:25 PMLike 1
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My camera icon was a circle in a circle. I'm guessing that's a lens but I didn't think "camera" when I saw it. I've changed it to look like a camera. Of course, that's not intuitive for a millennial who has never used a point and shoot camera.J Dubbs likes this.07-06-2022 07:53 PMLike 1 - Speaking as someone who spent a big part of his life developing software (1973 - 2004), "intuitive" is overused in the software world. UIs being "intuitive" is based on the experiences of the user. Why would something that looks like a double square socket be "setup"? Oh, that's supposed to be a "gear"? It doesn't look like a gear but then why is a gear "set up"? If I'm a mechanic, I might think that a gear is to make it go faster.
My camera icon was a circle in a circle. I'm guessing that's a lens but I didn't think "camera" when I saw it. I've changed it to look like a camera. Of course, that's not intuitive for a millennial who has never used a point and shoot camera.07-06-2022 09:48 PMLike 0 -
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- What about the scissors and glue icons as intuitive for cut and paste? Presumably very few on here (probably you if you were doing software developing in 1973) know where that came from.07-06-2022 10:19 PMLike 0
- Ahh... taking a ride on the Way Back Machine lol. Pre-pandemic, pre crazy world
It seems like an eternity since I started this thread. Unfortunately I was never aware anyone responded to it originally... I would have liked to discuss it a little more with them. I do have to say that with Android 12 I think Google was listening... 12 imo is the most user friendly version of Android yet.
Some have even called it dumbed down, but I think it's much easier for someone new to Android to understand. Simpler wording in the settings menus with more info under the setting, nice default settings with bigger, clearer quick toggle settings that scroll to tell you what the buttons do, and more hints and tips that explain new things the first time you use them, and a shortcut included that takes you right to the settings for that feature. My wife has now embraced Android, and so has my mom
Not bad Googlemustang7757 and Laura Knotek like this.07-07-2022 05:05 AMLike 2 - Ahh... taking a ride on the Way Back Machine lol. Pre-pandemic, pre crazy world
It seems like an eternity since I started this thread. Unfortunately I was never aware anyone responded to it originally... I would have liked to discuss it a little more with them. I do have to say that with Android 12 I think Google was listening... 12 imo is the most user friendly version of Android yet.
Some have even called it dumbed down, but I think it's much easier for someone new to Android to understand. Simpler wording in the settings menus with more info under the setting, nice default settings with bigger, clearer quick toggle settings that scroll to tell you what the buttons do, and more hints and tips that explain new things the first time you use them, and a shortcut included that takes you right to the settings for that feature. My wife has now embraced Android, and so has my mom
Not bad GoogleJ Dubbs and Laura Knotek like this.07-07-2022 10:06 AMLike 2 - B. DiddySenior AmbassadorLaura Knotek and tismydroid like this.07-07-2022 11:43 AMLike 2
- 07-07-2022 02:05 PMLike 3
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And Samsungs seem to have even more settings than a pixel, plus the competing apps, which takes that much more time and effort to figure out. Great if you're a power user who loves tons of customizable settings, not so great if you just want your phone to work with minimal time invested. I agree that's the draw of iPhones, they do the things the average user wants without dragging them down the rabbit hole of confusion.mustang7757 and Laura Knotek like this.07-07-2022 10:48 PMLike 2 - B. DiddySenior AmbassadorYou make a good point about the 60,000 different settings lol... that is definitely the number one complaint I've heard from new users, settings buried within settings buried within settings etc. In fact most of our questions here are how to find a setting. The settings search works good if a new user understands what it's for, and has an idea of what search terms to use... if they don't they could still feel pretty lost.
And Samsungs seem to have even more settings than a pixel, plus the competing apps, which takes that much more time and effort to figure out. Great if you're a power user who loves tons of customizable settings, not so great if you just want your phone to work with minimal time invested. I agree that's the draw of iPhones, they do the things the average user wants without dragging them down the rabbit hole of confusion.Laura Knotek and J Dubbs like this.07-08-2022 01:42 AMLike 2 - Laura KnotekModerator CaptainYou're definitely right about Samsung adding even more complexity with all of their bells and whistles, along with their own apps that duplicate Google services. But I still feel iOS's settings can be a head-scratcher sometimes, even when looking at it from a non-Android user perspective. One example is trying to supervise a child's screentime and general usage -- it always takes me several attempts to find the right menu to do what I want to do.07-08-2022 01:37 PMLike 4
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- "Most" kids today...in the developed world...have been raised on computers and cell phones. So they have an advantage over many older ones who were raised on "go outside and play"! My advantage is that I got into computers as a career when Windows 3.11 (which ran on top of DOS 6.2?) was popular. So for me Android is pretty easy to figure out. But for sure I have had to hand-hold a number of people over the years with their PC and cell phone problems. I'm glad I don't know iOS...I can ignore any requests for help! LOL09-26-2022 11:58 AMLike 3
- Laura KnotekModerator Captain"Most" kids today...in the developed world...have been raised on computers and cell phones. So they have an advantage over many older ones who were raised on "go outside and play"! My advantage is that I got into computers as a career when Windows 3.11 (which ran on top of DOS 6.2?) was popular. So for me Android is pretty easy to figure out. But for sure I have had to hand-hold a number of people over the years with their PC and cell phone problems. I'm glad I don't know iOS...I can ignore any requests for help! LOLmustang7757 likes this.09-26-2022 02:57 PMLike 1
- Well, I can use the CLI when needed but I have to admit that I am more of a GUI guy.
The most CLI I used was when learning/getting certified on VMware 1, 2, and 3.
Retired now so I don't have to use any of it anymore.
I still use some CLI on ADB for Android though I also use a great GUI app even for that.Laura Knotek likes this.09-26-2022 03:13 PMLike 1 - Same, it always frustrated me when I used iOS and it felt like the most basic of tasks were either nonexistent or difficult to do. Trust me when I say I delt with far more customer support issues and users struggling to do things with their iPhone than Androids when I worked at Verizon.09-26-2022 03:38 PMLike 3
- Same, it always frustrated me when I used iOS and it felt like the most basic of tasks were either nonexistent or difficult to do. Trust me when I say I delt with far more customer support issues and users struggling to do things with their iPhone than Androids when I worked at Verizon.Laura Knotek likes this.09-27-2022 05:10 AMLike 1
- Probably worth mentioning it was 2012-2016 and iphones were most popular among teens and those 40 plus in age. Android seemed more popular with the 20-40 age range and they usually had a stronger grasp on technology.
Personally for me I grew up using almost every version of windows, a few versions of Mac, and played with numerous Linux distributions. Then working at the store when I had no customers I dug through menus and knew the ins and outs of Android, even learned windows mobile and blackberry. For whatever reason iOS felt so dumbed down to me it was actually more complicated to use, features just didn't exist, lacked user tools for troubleshooting because iOS "just worked" until it didn't, and some tasks required connecting to a computer and using iTunes. It felt like such a crippled OS I still remember a nightmare I had years ago where I was stranded at some club and pulled out my phone to discover it was an iPhone and wouldn't do anything I needed it to. Lol09-27-2022 07:05 AMLike 3
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If Google wants some basic (but important) feedback, I have a few thoughts to share
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