1. naysumi's Avatar
    I bought Nexus 6 since April this year ans used it without any problem. But lately, I think after upgrade to lollipop 5.1 my phone started to act strange. If will turn off after used the phone about 2 hours - just reading stuff on internet. There is still 60% of battery left but it just shut itself down - black screen with empty battery icon. It is getting worst sometime turn off at only 75%. Now I downgraded back to lollipop 5.0 but still have the same problem (just did it today). Is there anyone experience the same problem? Can anyone help what should I do. Thanks
    08-14-2015 11:42 AM
  2. Aquila's Avatar
    This indicates that either the contacts on your battery or the battery itself is bad. If you bought from the Play store you'll want to contact Google about warranty repairs, otherwise direct from Moto contact them, otherwise whomever you purchased it from.
    08-14-2015 11:58 AM
  3. naysumi's Avatar
    Is there any garuntee that after I change the battery everything will be fine because I have to pay for this new battery. Or is there anyone did this before.
    08-14-2015 12:33 PM

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