1. AC Question's Avatar
    Hey guys!

    After the recent update my phone acts kinda weird. The (facebook)messenger app is and has been my main "messaging" app which means that both SMS/Text messages has been there like a conversation.

    After the recent update the normal SMS/Text messages show up in the (facebook)messenger app when some one texts me, but after a while they just disappear from the app. So the only conversations in the (facebook)messenger app is the (facebook)messenger ones, not the SMS/Text messages.

    This is so frustrating because when someone texts me in the normal SMS/Text message way, the conversation is only there when i write in it, then it disappears. I have no clue how to fix this. Please help!

    I have an honor 8 if that helps. Thanks guys!
    03-01-2017 01:56 AM
  2. orangecroc's Avatar
    May be an issue with SMS storage limits as they aren't stored on fb servers, but on your phone.
    03-01-2017 03:27 PM
  3. Morty2264's Avatar
    Welcome to the forums! So sorry you are experiencing this! Have you tried logging out of Messenger and then logging in again to see if the problem persists?
    03-01-2017 04:06 PM
  4. Carrera911xc's Avatar
    Ever since the update, I have been having the same problem with my Honor 8.
    Gmail has also turned buggy and frequently hangs.
    03-01-2017 05:01 PM
  5. Morty2264's Avatar
    Ever since the update, I have been having the same problem with my Honor 8.
    Gmail has also turned buggy and frequently hangs.
    I'm sorry to hear that! There have been a few bugs and glitches with the new update that hopefully get fixed soon!
    03-02-2017 09:17 AM
  6. Morty2264's Avatar
    Hey guys!

    After the recent update my phone acts kinda weird. The (facebook)messenger app is and has been my main "messaging" app which means that both SMS/Text messages has been there like a conversation.

    After the recent update the normal SMS/Text messages show up in the (facebook)messenger app when some one texts me, but after a while they just disappear from the app. So the only conversations in the (facebook)messenger app is the (facebook)messenger ones, not the SMS/Text messages.

    This is so frustrating because when someone texts me in the normal SMS/Text message way, the conversation is only there when i write in it, then it disappears. I have no clue how to fix this. Please help!

    I have an honor 8 if that helps. Thanks guys!
    Any update on your situation, OP?
    03-02-2017 09:18 AM
  7. Carrera911xc's Avatar
    Any update on your situation, OP?
    Yea it's still happening =/
    04-06-2017 12:24 PM
  8. digitalbreak's Avatar
    Yea it's still happening =/
    Can you see those messages if you switch your messaging app? If yes, then it's probably an issue with the FB Messenger app. If not, can you ask your carrier and check if there are any issues with SMS and your account?
    04-06-2017 08:31 PM
  9. mhjortdk's Avatar
    I have the same problem. Anyone found a solution to this problem ?
    04-14-2017 04:29 AM
  10. Morty2264's Avatar
    I would root around in your Messenger settings - maybe there's an option to keep all messages "forever," so to speak; which would perhaps override the disappearance of the conversations.
    04-14-2017 09:30 PM
  11. andreykaaaa's Avatar
    Same problem here on stable and on beta version too.
    I think the problem is with how Messenger works on Honor 8.
    Facebook ignores that problem, i've reported that bug to Facebook couple of months ago, but they didn't answered me anything.
    06-01-2017 10:43 PM
  12. Dconn1975's Avatar
    I'd change back to the honor text messaging app and keep your Facebook separate. That combination has never worked for me on any phone. Just save what you can and separate the two and use Honor's text messaging app. It'll fix everything.
    Morty2264 likes this.
    06-02-2017 09:42 AM
  13. Morty2264's Avatar
    I agree with Dconn - I've never combined the two as I feared for bugs/interference from Facebook. Having the two separate would solve your worries!
    06-02-2017 12:03 PM

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