1. Peterkmiles's Avatar
    Hi everyone,

    First post so be gentle

    I got my dual sim honor 8 some months ago as I dont want to carry 2 phones around with me.

    My personal sim and the phone are with Three UK and my work sim is with EE.

    The three sim is in slot 1 and the EE simin slot 2 and I am finding the calls keep dropping for no reason on the EE sim. I can be in an area with full signal but when the call drops I cant dial out or receive calls. The phone goes to dial but just sits with the calling screen and then fails to connect.

    After I have moved it works again, its generally happening in the same places too but places that shouldnt be an issue.

    Whilst the sim 2 is in this condition I can still call out from sim 1 (Three) and this problem never occurs on sim 1 (Three).

    I have tried swapping the sims over but the problem remains with the EE sim. I have tried to swap the 4g priority over but the Three sim is 3g only so wont work as the secondary sim.

    I have spoken with my work IT and they have replaced the EE sim but this hasnt fixed it, I have called Three tech support who have reset this and reset that and run diagnostics and say nothing wrong with the handset.

    Any ideas or any one else experienced this?

    Many thanks
    06-13-2017 03:28 PM

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