A
AC Question
Hi,
I have a Huawei honour 9 and I can't seem to remove the screen lock. I can remove the password etc but still get shown a lock screen which you have to swipe to bypass.
I've tried all suggestions online of clearing credentials, settings reset but I can't remove the lock screen.
When I go to developer options I see an option to disable the lock screen but it is currently enabled and the option is greyed out and I cannot turn it off.
It says:
Screen Lock
Disabled by administrator, encryption policy or credential storage.
How can I unlock this setting to disable screen lock?
Thank you
I have a Huawei honour 9 and I can't seem to remove the screen lock. I can remove the password etc but still get shown a lock screen which you have to swipe to bypass.
I've tried all suggestions online of clearing credentials, settings reset but I can't remove the lock screen.
When I go to developer options I see an option to disable the lock screen but it is currently enabled and the option is greyed out and I cannot turn it off.
It says:
Screen Lock
Disabled by administrator, encryption policy or credential storage.
How can I unlock this setting to disable screen lock?
Thank you