[dpham00]

What are you gonna do with the other honor 9 phone?

Return it

[Aljean Thein]

Return it

I think he told me he can't return it

[dpham00]

I think he told me he can't return it

So they won't provide warranty service on the original phone?

[Aljean Thein]

So they won't provide warranty service on the original phone?

Didn't asked. Was told he couldn't return it.

[dpham00]

Didn't asked. Was told he couldn't return it.

That's weird... They should unless you are out of warranty or bought a gray market phone

[Aljean Thein]

warranty is at least one year from purchased, right ? phone isn't a year old yet so he shouldn't be out of warranty.

[dpham00]

warranty is at least one year from purchased, right ? phone isn't a year old yet so he shouldn't be out of warranty.

If it was new yes. I don't know if he got it new though.

[Aljean Thein]

If it was new yes. I don't know if he got it new though.

Good point

[dpham00]

Good point

Yeah, honor asks for receipt to verify warranty, they are more picky than others.

[Aljean Thein]

Yeah, honor asks for receipt to verify warranty, they are more picky than others.

Yah, that's tough. Wonder how many people keeps their receipt.

[dpham00]

Yah, that's tough. Wonder how many people keeps their receipt.

And it doesn't help if you bought it used.

[Aljean Thein]

That's true. They need to step up their warranty process

[dpham00]

That's true. They need to step up their warranty process

They need to although the terms only valid with the original owner is pretty typical across smartphone manufacturers. Some don't enforce it though

[Aljean Thein]

Yes, and they need to fasten their process more. Get it replaced in a day or two. On par with samsung and Apple. Considering they're just as big as them

[dpham00]

Yes, and they need to fasten their process more. Get it replaced in a day or two. On par with samsung and Apple. Considering they're just as big as them

You can get apple replaced same day

[Aljean Thein]

Amazing if huawei can do that. But I'm assuming to do that you need to go to Apple store and get it replaced?

[dpham00]

Amazing if huawei can do that. But I'm assuming to do that you need to go to Apple store and get it replaced?

Yes you do need to go to the apple store to get same day service. And with something like this they will probably just exchange your phone for a warranty replacement in store.

Huawei could do a similar thing if they contracted with best buy or whatever.

[Aljean Thein]

That would be very nice. It'll be a while till huawei can do something like that.

[dpham00]

That would be very nice. It'll be a while till huawei can do something like that.

Best buy already sells their phones. It isn't difficult but it depends on how much of a commitment Huawei wants to make.

[Aljean Thein]

Best buy already sells their phones. It isn't difficult but it depends on how much of a commitment Huawei wants to make.

For some reason I thought you meant something like Samsung do in best buy. Have their own spot in the store

[Mikeey89]

Hi, everyone! I just got my new Honor 9 today, and I have the same problem as OP. The front camera is really poor. My 3 year old Xiaomi Mi4 takes much better pictures than this. It's very grainy and I'm so disappointed right now. And in SnapChat it's even worse! Any ideas?

[Aljean Thein]

Hi, everyone! I just got my new Honor 9 today, and I have the same problem as OP. The front camera is really poor. My 3 year old Xiaomi Mi4 takes much better pictures than this. It's very grainy and I'm so disappointed right now. And in SnapChat it's even worse! Any ideas?

Maybe this thread can help

https://forums.androidcentral.com/sh...d.php?t=825906

[docxsido1990]

HEY GUYS i'm BACK , my new honor arrived today and i have to say that the front camera sucks , it wasn't a hardware problem on my honor , it's just that the front camera isn't good , not that bad but not good ,

[Aljean Thein]

Beauty mode is off correct ?

Not sure why it looks bad. I've watched a few videos and it looks good. Not amazing. But good. Maybe a update can fix it.

[dpham00]

For some reason I thought you meant something like Samsung do in best buy. Have their own spot in the store

They need a little more than what Samsung has inside bb, imo.