08-18-2018 01:41 PM
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  1. sabjohnston's Avatar
    sabjohnston
    Hi I recently bought a honor 9 and put my sim card in and the calls work but not my data I updated my APN settings and contacted my network provider and the data is still not working even though it had worked with my previous phone. Could this be a fault with the phone as I'm unsure if I need to give the phone and get a refund as I don't understand why it won't let me use my data.
    08-18-2018 05:29 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which carrier are you on? It's possible the phone doesn't support the carrier's LTE bands.
    08-18-2018 01:41 PM
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