[Android Central Question]

I've had my View20 for about 3 weeks now. This morning when I opened Spotify I noticed there was an echo coming from the sound. I thought it was wireless headphones so I plugged in my Beats and still the echo was there. I then tried Youtube, Google Play and Soundcloud, on both headphones and the problem was still there.

I tested Spotify on my laptop and the sound was perfect.

I have been looking online for a solution for several hours and I could not find a single bit of information which would help with this phone. I'm baffled as to how it happened but more importantly, how do I fix it?

[mustang7757]

Hi, welcome to Android Forums

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https://forums.androidcentral.com/sh...d.php?t=409154

[B. Diddy]

Welcome to Android Central! Any sound profile feature or app that has a "concert hall" or "surround sound" option?

[mrandrolyn]

I've had my View20 for about 3 weeks now. This morning when I opened Spotify I noticed there was an echo coming from the sound. I thought it was wireless headphones so I plugged in my Beats and still the echo was there. I then tried Youtube, Google Play and Soundcloud, on both headphones and the problem was still there.

I tested Spotify on my laptop and the sound was perfect.

I have been looking online for a solution for several hours and I could not find a single bit of information which would help with this phone. I'm baffled as to how it happened but more importantly, how do I fix it?

Update: If I restart my phone it temporarily solves the issue.

[mrandrolyn]

No. There's nothing like that in any of the settings. If I restart my phone it temporarily solves the issue.

[B. Diddy]

Does this happen in Safe Mode? https://www.getdroidtips.com/boot-hu...-20-into-mode/

[B. Diddy]

Duplicate threads merged.

[mrandrolyn]

Can I play apps in Safe mode?
What will it determine?

[B. Diddy]

No, Safe Mode temporarily disables any app you installed on the phone, so you can only test preinstalled apps. But that probably includes YouTube (unless you had to install that manually as well). If the problem goes away in Safe Mode, then something you installed is causing the problem -- but the challenge then is to figure out which app is the culprit.