07-28-2016 02:56 PM
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  1. Fathertime's Avatar
    I ordered the unlocked version but I'm worried that I won't be able to take advantage of HD Voice, VoLTE, etc on AT&T.
    04-16-2016 07:20 PM
  2. bhatech's Avatar
    Not sure about that but just look at the other advantages, no ugly carrier logo, no AT&T crap (bad than Verizon now a days), quicker software updates and better performing phone. I think overall the advantages outweigh the minor stuff if it doesn't work.

    Personally I never can tolerate any carrier version and only buy them if I don't have option to buy the unbranded versions (mostly Samsung phones). I know I'm in minority and most people don't care about what carrier's do to the phone but for me it's worth buying the unbranded version.
    04-16-2016 07:54 PM
  3. thejesse's Avatar
    I agree. I will never buy another carrier phone.
    Ruster Kat likes this.
    04-16-2016 08:16 PM
  4. coolbreeze78's Avatar
    Phil said in another post here something to the extent that "the carrier code is there" so hopefully it works. Then again, MM and the 6P has the code as well, but ATT wont allow it because they only support their crappy branded phones. No technical reason why it wouldn't work other than them blocking it. VoLTE works fine on TMo/6P. Hell even wifi calling, but that's only iPhones on ATT.

    ATT is militant about letting unlocked phones use their nice services. It's like they pretend unlocked phones aren't a thing. Nah, ATT is just a dumb pipe.

    They hide behind "we can't support unlocked phones." This doesn't make sense. It's not about supporting the unlocked device, it's about allowing the features that the OS and device can use without issue. Again, see TMobile and Nexus phones. Anyhow, it will probably never change.
    bhatech, jssingh and dems86 like this.
    04-16-2016 08:19 PM
  5. B0WIE's Avatar
    Not sure about that but just look at the other advantages, no ugly carrier logo, no AT&T crap (bad than Verizon now a days), quicker software updates and better performing phone. I think overall the advantages outweigh the minor stuff if it doesn't work.

    Personally I never can tolerate any carrier version and only buy them if I don't have option to buy the unbranded versions (mostly Samsung phones). I know I'm in minority and most people don't care about what carrier's do to the phone but for me it's worth buying the unbranded version.
    Could you please elaborate? I've been trying to find a reason to go unlocked but I really don't care about a logo, bloatware that I can disable/hide, quicker updates have never meant anything to me, but I'd be interested in what the performance benefits might be. I'd be up for better performance/fewer glitches is that's a real thing w/ unlocked phones.
    04-16-2016 10:59 PM
  6. Ry's Avatar
    Does the unlocked A9 work with those AT&T services?

    Posted via the Android Central App on the Moto X Pure Edition
    04-16-2016 11:33 PM
  7. SCXR's Avatar
    Could you please elaborate? I've been trying to find a reason to go unlocked but I really don't care about a logo, bloatware that I can disable/hide, quicker updates have never meant anything to me, but I'd be interested in what the performance benefits might be. I'd be up for better performance/fewer glitches is that's a real thing w/ unlocked phones.
    Probably not much difference day one but often updates result in bug fixes and better performance. The carriers are usually slow to push out updates.

    Posted via the Android Central App
    04-17-2016 01:14 AM
  8. rickms80's Avatar
    Does the unlocked A9 work with those AT&T services?

    Posted via the Android Central App on the Moto X Pure Edition
    It was my understanding that it did.

    Posted via the Android Central App
    04-17-2016 07:11 AM
  9. Bpschoon81's Avatar
    It was my understanding that it did.

    Posted via the Android Central App
    It does, I'm typing on one now, but I think that is because there is an AT&T version as well. I could be wrong but I would bet if AT&T didn't sell the A9 then mind wouldn't have those services

    Posted via the Android Central App
    04-17-2016 08:12 AM
  10. usguyver's Avatar
    I believe HTC has already said that the unlocked version will work with those services because it has all of the code and it is where we're leading towards unlocked devices. And where the mobile operators are going at the fight with better service in order to keep us.

    Posted via the Android Central App
    04-17-2016 11:56 AM
  11. rickms80's Avatar
    It does, I'm typing on one now, but I think that is because there is an AT&T version as well. I could be wrong but I would bet if AT&T didn't sell the A9 then mind wouldn't have those services

    Posted via the Android Central App
    From what I understand at&t will support unlocked devices using VoLTE as long as the device is tested by them. This process has to be initiated by the manufacturer which many don't do. HTC boasted that they did this with all the US carriers with the A9. A good example of this is the at&t branded BlackBerry priv. It has VoLTE and the unlocked priv does not. I doubt BlackBerry had any incentive to have the unlocked model tested by at&t or bake in the code.

    Posted via the Android Central App
    04-17-2016 01:58 PM
  12. Fathertime's Avatar
    What are we to do if they choose not to carry the phone. It's not our fault we wanted a phone they didn't want to carry. HTC probably didn't want to pay for the shelf space like Apple and Samsung does. I doubt we will be able to take advantage of the HD Voice and VoLte.
    04-17-2016 07:31 PM
  13. anon(604250)'s Avatar
    Phil answered this question here, post #14 if the link doesn't take you there directly: http://forums.androidcentral.com/htc...ml#post5121087
    04-17-2016 07:58 PM
  14. sal2726's Avatar
    I bought an unlocked A9 to use on AT&T. When I set it up, the mobile data wouldn't work. Went to AT&T store, and they said "sorry, mobile data won't work on unlocked devices". Googled it at home, and all I had to do was power off/on. Worked fine. Then had issues with voicemail. Called AT&T tech support, and they could not understand the concept of unlocked. " What carrier did you unlock it from?" I bought it unlocked. "Yes but what carrier did it come from initially?" NO ONE. I purchased it unlocked! "I don't understand what you mean, it had to be on a carrier initially, who are you switching it from?" Took me 5 people before I could get someone to fix the issue.

    Posted via the Android Central App
    04-28-2016 07:58 AM
  15. lindseybp's Avatar
    I bought an unlocked A9 to use on AT&T. When I set it up, the mobile data wouldn't work. Went to AT&T store, and they said "sorry, mobile data won't work on unlocked devices". Googled it at home, and all I had to do was power off/on. Worked fine. Then had issues with voicemail. Called AT&T tech support, and they could not understand the concept of unlocked. " What carrier did you unlock it from?" I bought it unlocked. "Yes but what carrier did it come from initially?" NO ONE. I purchased it unlocked! "I don't understand what you mean, it had to be on a carrier initially, who are you switching it from?" Took me 5 people before I could get someone to fix the issue.

    Posted via the Android Central App
    Doesn't surprise me! I have better luck getting help from people on these forums than AT&T stores most of the time.
    04-28-2016 11:36 AM
  16. npaladin-2000's Avatar
    I bought an unlocked A9 to use on AT&T. When I set it up, the mobile data wouldn't work. Went to AT&T store, and they said "sorry, mobile data won't work on unlocked devices". Googled it at home, and all I had to do was power off/on. Worked fine. Then had issues with voicemail. Called AT&T tech support, and they could not understand the concept of unlocked. " What carrier did you unlock it from?" I bought it unlocked. "Yes but what carrier did it come from initially?" NO ONE. I purchased it unlocked! "I don't understand what you mean, it had to be on a carrier initially, who are you switching it from?" Took me 5 people before I could get someone to fix the issue.

    Posted via the Android Central App
    And the scariest part? They're NOT on strike.
    tn_friend likes this.
    04-28-2016 12:06 PM
  17. Jon_Doh's Avatar
    I have the unlocked version of the A9 and it takes advantage of all those things on AT&T's network
    04-29-2016 03:03 PM
  18. sal2726's Avatar
    I have the unlocked version of the A9 and it takes advantage of all those things on AT&T's network
    Mine does too now. They just had no clue how to help. I think the VM was my doing, I tried to set up Google Voice and it screwed it up.

    Posted via the Android Central App
    04-30-2016 12:19 PM
  19. murphcid's Avatar
    Interesting. I hope that AT&T is not going to be difficult
    05-01-2016 07:11 PM
  20. amrovi2014's Avatar
    I'm on the fence about buying this phone. But I'm concerned if it will work non ATT. HTC advertising indicated it will. Anyone have any advice?

    Posted via the Android Central App
    05-06-2016 12:40 AM
  21. cdd543's Avatar
    I'm on the fence about buying this phone. But I'm concerned if it will work non ATT. HTC advertising indicated it will. Anyone have any advice?

    Posted via the Android Central App
    Over on xda a user that received his device confirmed that it works fine.
    B0WIE likes this.
    05-06-2016 01:20 AM
  22. anon(604250)'s Avatar
    I'm on the fence about buying this phone. But I'm concerned if it will work non ATT. HTC advertising indicated it will. Anyone have any advice?

    Posted via the Android Central App
    I'm on AT&T and it works perfectly.
    05-06-2016 07:26 AM
  23. foxbat121's Avatar
    I'm on AT&T and it works perfectly.
    No surprises there. AT&T is a GSM carrier. It will allow any GSM phones to work on its network as long as the phone supports the bands.

    Now the real question is whether or not HD Voice, aka VoLTE, works with unlocked version. I suspect it will not because it is reserved to AT&T versions of phones with AT&T firmware. Unlocked Nexus phones can't use HD voice.
    05-06-2016 07:47 AM
  24. murphcid's Avatar
    That is good to know, any tricks or tips that I need to know, other than switching my SIM card?
    05-06-2016 07:55 AM
  25. foxbat121's Avatar
    Just swap the SIM card. If your SIM card is not the right size, go to AT&T store and ask them to give you a new SIM card. It is free. I switch phones couple times a year. There is never need anything other than switching the SIM cards.
    Wingerr likes this.
    05-06-2016 08:01 AM
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