10-20-2016 06:27 PM
35 12
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  1. usguyver's Avatar
    I don't know what it is I have posted it before I used to get like a good 18 hours out of this phone. With constant use nothing really changing my usage patterns. But it seems that I'm not as good as battery life anymore. I was wondering what could it be don't have a phone for about 4 months. I'm wondering if a factory data reset would help. There's any more information I need to post to get help let me know.
    10-05-2016 05:41 PM
  2. B. Diddy's Avatar
    It might help to see some typical battery stats. Charge up to 100%, then let it drain to 20-30% with normal usage, without charging in between. Then show us:

    1. The main Settings>Battery screen.
    2. The fullscreen battery graph screen (which shows Awake time and Cell Signal Strength).
    3. The Screen category (to see total Screen On time).
    4. The Cell Standby category, if present (to see Time Without Signal).
    10-05-2016 05:44 PM
  3. usguyver's Avatar
    Alright I will probably do that tonight before I change it again.
    10-05-2016 06:56 PM
  4. usguyver's Avatar
    Here is my battery for the day before having to start changing it with my portable.
    Attached Thumbnails help with battery-38368.jpg  
    10-05-2016 08:48 PM
  5. B. Diddy's Avatar
    Sorry, but it'd help to see the other screenshots I suggested.
    10-05-2016 10:59 PM
  6. usguyver's Avatar
    Sorry still new to posting screenshots on the Android Central app. I had posted 5 but it only put one. So off to do it tomorrow.
    10-06-2016 03:35 AM
  7. usguyver's Avatar
    Here is my battery life for today.Attachment 241667Attachment 241668help with battery-39501.jpg
    10-07-2016 12:19 AM
  8. B. Diddy's Avatar
    I'm afraid those other attached screenshots didn't upload correctly. What I'd really like to see are screenshots #1-3 as outlined in my previous post.
    10-07-2016 05:40 PM
  9. usguyver's Avatar
    help with battery-39924.jpgAttachment 241880Attachment 241879Attachment 241878

    Alright so my Google Play services using a lot of battery but I'll let you help and judge for yourself.
    10-10-2016 12:19 AM
  10. B. Diddy's Avatar
    Sorry, but I'm still not seeing those other screenshots I had suggested. The other attachment links to show anything.
    10-11-2016 03:19 AM
  11. mwake4goten's Avatar
    Personally, i love HTC products... They have very high build quality and a lot of attention to detail... However, the non removable battery has been a real nuisance for me... I had great battery life in the beginning then slowly the battery life got worse and worse.... It took 18 months to become really bad... In fact it's so bad that my phone switches off at 25%.... Now you've only had your phone for 4 months so it shouldn't be that bad of an issue....I would do a cache wipe in recovery and if that doesn't solve the issue then do a factory reset...
    Add much as I longer HTC my next phone will be one with a removable battery...
    10-12-2016 12:16 AM
  12. usguyver's Avatar
    Personally, i love HTC products... They have very high build quality and a lot of attention to detail... However, the non removable battery has been a real nuisance for me... I had great battery life in the beginning then slowly the battery life got worse and worse.... It took 18 months to become really bad... In fact it's so bad that my phone switches off at 25%.... Now you've only had your phone for 4 months so it shouldn't be that bad of an issue....I would do a cache wipe in recovery and if that doesn't solve the issue then do a factory reset...
    Add much as I longer HTC my next phone will be one with a removable battery...
    It's hard nowadays to get a phone with removable battery. I found it pretty well today I had to charge it for a little bit. I may do a factory data reset. But how you doing chassis Wipe
    10-12-2016 04:06 AM
  13. mwake4goten's Avatar
    It's hard nowadays to get a phone with removable battery. I found it pretty well today I had to charge it for a little bit. I may do a factory data reset. But how you doing chassis Wipe
    To do a cache wipe: with the phone off. Press and hold the power button and volume down button at the same time. You'll then get to a menu screen...use the volume keys to navigate to "recovery option" then press power button to select. Phone will then go to a black screen with a red symbol. Press and hold power button and then press volume up and it should take you to another menu screen. Then use volume and power buttons as before to navigate and access the cache wipe feature....then when it has finished simply reboot.
    10-12-2016 03:05 PM
  14. usguyver's Avatar
    To do a cache wipe: with the phone off. Press and hold the power button and volume down button at the same time. You'll then get to a menu screen...use the volume keys to navigate to "recovery option" then press power button to select. Phone will then go to a black screen with a red symbol. Press and hold power button and then press volume up and it should take you to another menu screen. Then use volume and power buttons as before to navigate and access the cache wipe feature....then when it has finished simply reboot.
    And just to make sure you're doing a cache wipe won't wipe any my data correct it's like wiping the app chassis. I just want to make sure before doing it
    mwake4goten likes this.
    10-12-2016 05:15 PM
  15. James E1's Avatar
    And just to make sure you're doing a cache wipe won't wipe any my data correct it's like wiping the app chassis. I just want to make sure before doing it
    If you do a wipe cache partitions it will not delete any data on your phone.
    mwake4goten likes this.
    10-12-2016 05:21 PM
  16. Morty2264's Avatar
    OP, how is your battery life going now? When you do a battery life diagnostic on your phone, it will show you the top apps/programs that are using up the most battery from your device.
    10-12-2016 08:31 PM
  17. usguyver's Avatar
    OP, how is your battery life going now? When you do a battery life diagnostic on your phone, it will show you the top apps/programs that are using up the most battery from your device.
    I'm not sure just yet I will let everyone know by the end of the day tomorrow. I did do a cache wipe so I will see how the battery life is tomorrow. By the way how do you do a battery life diagnostic
    10-13-2016 02:24 AM
  18. mwake4goten's Avatar
    OP, how is your battery life going now? When you do a battery life diagnostic on your phone, it will show you the top apps/programs that are using up the most battery from your device.
    I'm not sure just yet I will let everyone know by the end of the day tomorrow. I did do a cache wipe so I will see how the battery life is tomorrow. By the way how do you do a battery life diagnostic
    You could also download and install GSam battery app. This is pretty much the gold standard reference app for uber detailed battery diagnostics. You'll be able to see which apps are hogging the system more than they should.

    If GSam DOES indicate certain apps draining the battery you can either uninstall the app or compliment GSam battery information capabilities with a very respected battery saving app called Greenify which will discreetly monitor and automatically force close those battery draining apps when they slyly load up in the background.

    Also on a different angle do you have your phone on LTE? I downgraded my phone to 3G instead of LTE as it was extremely draining on my phone. I only switch on LTE when I need it then put it back to 3G.
    10-13-2016 11:26 AM
  19. Morty2264's Avatar
    I'm not sure just yet I will let everyone know by the end of the day tomorrow. I did do a cache wipe so I will see how the battery life is tomorrow. By the way how do you do a battery life diagnostic
    Awesome! If you go to your battery section in your Settings app, you will see the diagnostics screen there. Also, what the poster above me stated was a very good idea.
    10-13-2016 07:14 PM
  20. usguyver's Avatar
    Awesome! If you go to your battery section in your Settings app, you will see the diagnostics screen there. Also, what the poster above me stated was a very good idea.
    The thing is to have tried gsam and I didn't really like the app.i will post my battery screen shots tonight.
    Morty2264 likes this.
    10-13-2016 07:27 PM
  21. usguyver's Avatar
    Attachment 242245Attachment 242246help with battery-40318.jpg

    So here is my battery life at the end of day. Now I am at about 37% so that's pretty good however I wasn't on my phone that much today the biggest culprit was Google Play services. Now there's two screenshots that show Services was once they get up about 30% of my battery and the one that is recent which shows 25%. I have seen other post about this. It does seem to be an issue. However my battery drain is a lot better since I have cleared the chassis. Didn't really want to do a factory data reset it's a pain but I'll do it if I need to. Also I had one note that one of the screenshots is of my Google main account that has everything linking to it. The one that seems to be in the perpetual syncing is People Details.
    Morty2264 likes this.
    10-14-2016 03:25 AM
  22. Chinly Lee's Avatar
    You can uninstall irrelevant apps, if the android device sports AMOLED screen, then black background is preferable, turn off 3G/4G, Wi-fi or Bluetooth signal when not in use. Or use battery saver like Purify, it is good and easy to manage your battery life.
    10-14-2016 06:00 AM
  23. Seremedy's Avatar
    That is a problem with Google services, it may be a synching issue in the back with your google account. Try removing, then adding your google account back. Also go into tour app manager, find google play services and uninstall the uodates and clear cach and data. Should remove the battery drain bug
    10-14-2016 08:46 AM
  24. B. Diddy's Avatar
    However my battery drain is a lot better since I have cleared the chassis.
    Just a very minor thing (and it might be autocorrect's fault), but it's "cache," not "chassis."

    I see that your wi-fi is on all the time -- do you ever turn it off? I ask because if it shows as being on constantly even if you turn it off manually, then you probably have the wi-fi scanning option turned on for location. It might help to turn that off. Go to Settings>Location and tap Menu to see if there is a Scanning option there. It might also be in Settings>Wi-fi, then tapping Menu>Advanced.
    Seremedy likes this.
    10-14-2016 11:42 AM
  25. usguyver's Avatar
    Just a very minor thing (and it might be autocorrect's fault), but it's "cache," not "chassis."

    I see that your wi-fi is on all the time -- do you ever turn it off? I ask because if it shows as being on constantly even if you turn it off manually, then you probably have the wi-fi scanning option turned on for location. It might help to turn that off. Go to Settings>Location and tap Menu to see if there is a Scanning option there. It might also be in Settings>Wi-fi, then tapping Menu>Advanced.
    I think having the Wi-Fi scanning on could have a possible battery affect. I had that on my M9 and never had an issue with my battery. And I never had an issue before the security updates August and September came in for the HTC 10. However I will try to turn that off.
    10-14-2016 01:10 PM
35 12

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