1. Rasha Ahmad's Avatar
    I cannot access my HTC 10 because the keyboard is not showing. all I get is the "tap to speak" window of google with the settings icon to the left which I cannot access! I tried to restart many times, tried safe mode, delete cache non of them worked. Is there a way to solve the problem without loosing my data? thanks a lot!!
    04-14-2017 07:24 AM
  2. cbreze's Avatar
    Have you checked settings to see what's in your kb file? Have you tried going to the playstore for a different KB? You should be able to access it thru your apps one way or the other. I have the app grid icon that when pressed gives me the playstore icon at the upper right. Then hit the mike icon and do a search by voice. Last resort factory reset. If this has been happening since the "N" update a full reset is always a good idea after that anyway.
    04-14-2017 12:18 PM
  3. James E1's Avatar
    I cannot access my HTC 10 because the keyboard is not showing. all I get is the "tap to speak" window of google with the settings icon to the left which I cannot access! I tried to restart many times, tried safe mode, delete cache non of them worked. Is there a way to solve the problem without loosing my data? thanks a lot!!
    Go into settings, language & keyboard then virtual keyboard and make sure you have a keyboard installed and turned on. Just turned mine off and checked and it does exactly what you described.
    04-14-2017 01:14 PM
  4. Rasha Ahmad's Avatar
    My problem is that I cannot access the settings, otherwise I could maybe change the keyboard.
    04-15-2017 04:56 AM

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