1. Nyanderthal's Avatar
    My HTC ten one day had a hang up, derped out, and restarted. It came back online to a retro-looking round clock with bright, digital numbers. I was a bit confused, as I certainly didn't have that as anything I set. It didn't have any direction to swipe, though when I swipe it likes to go to last call.

    To get past this, I have to

    - Press the power button once
    -When the retro clock view (some googlin' has informed me this is Iceview and goes with a case?) comes up, I once again press the power button and hold it down.
    -the usual power menu shows up (power/airplace/restart)
    -hit cancel and I'm back to what my phone should be

    I do not, nor have I ever had, an iceview or whatever-other smart case, just a floppy rubber thingie around the back and sides

    Restart, nothing. I've not done a reset because lazy and would rather not do that right now as the thing is used constantly for either 2FA, documenting equipment, and calling vendors, it is not a business phone however.

    This iceview kicks in seemingly at random. Sometimes it'll not be in that mode after a restart and sometimes it just doesn't come back after I go through the "get to menu" steps I have to do above. HOWEVER, anytime I open a text, anytime I take a picture, that damn iceview kicks in and goes right to that round clock and it sticks around for some time before randomly going away or maybe going away on a restart.

    In settings, I can't seem to find anything about it, though I vaguely recall something about a Smart Case as a toggle setting but have not since found that again.

    Ideas, suggestions, etc would be nice. A device reset would be the last resort option, I'd need to verify backups have everything I need and at the very least backup the last weeks worth of stuff.

    Please help!

    It looks neat, yes. But it's a gigantic pain the in butt for a daily use

    Going through settings, I can't seem to find anything about these settings or how to disable them.
    03-07-2020 07:57 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Can you show us a screenshot? http://forums.androidcentral.com/gen...d-central.html
    03-07-2020 07:59 PM
  3. Nyanderthal's Avatar
    Attached at the screen when I first wake phone, or whenever I "lock" the phone (screen off or whatever that state is refered to) and the second one with the power menu up is how I get past that unwanted iceview layout (by brining up the power menu and hitting cancel)
    Attached Thumbnails HTC acts like it has iceview when it does not-screenshot_20200307-211432.jpg   HTC acts like it has iceview when it does not-screenshot_20200307-211445.jpg  
    03-07-2020 08:26 PM
  4. B. Diddy's Avatar
    Does this happen in Safe Mode as well? https://www.t-mobile.com/support/dev...fe-mode-htc-10
    03-07-2020 08:37 PM
  5. Nyanderthal's Avatar
    And right now, it actually just stopped Ice View and this is what me normal lock/unlock screen consists of: Where I slide the lock up to unlock and get previews of texts/calls with the answer/decline options (no idea how to answer/decline in the other view, I imagine slide some direction
    Attached Thumbnails HTC acts like it has iceview when it does not-screenshot_20200307-213620.jpg  
    03-07-2020 08:38 PM
  6. Nyanderthal's Avatar
    I am rebooting into safe mode now to confirm

    EDIT: Confirmed same, but slightly different behavior in safe mode
    03-07-2020 08:39 PM
  7. Nyanderthal's Avatar
    Does this happen in Safe Mode as well? https://www.t-mobile.com/support/dev...fe-mode-htc-10
    Yes, this shows up in safe mode.

    It actually does the retro round clock, I do the power menu + cancel to get past it, and in safe mode it goes to my NORMAL lock screen after that.

    Attached the sequence of screenshots IN SAFE MODE

    This is diffferent in safe mode in that my normal lock screen does not follow the power menu + cancel method I've used to get past it in normal
    Attached Thumbnails HTC acts like it has iceview when it does not-screenshot_20200307-214239.jpg   HTC acts like it has iceview when it does not-screenshot_20200307-214247.jpg   HTC acts like it has iceview when it does not-screenshot_20200307-214255.jpg  
    03-07-2020 08:46 PM
  8. B. Diddy's Avatar
    I'm not entirely sure how the Ice View cases work, but a lot of times, they depend on magnetic sensors (that sense an embedded magnet in the cover) This can sometimes be inappropriately triggered by a magnet nearby -- could that be the issue?
    03-08-2020 12:44 AM
  9. Nyanderthal's Avatar
    I'm not entirely sure how the Ice View cases work, but a lot of times, they depend on magnetic sensors (that sense an embedded magnet in the cover) This can sometimes be inappropriately triggered by a magnet nearby -- could that be the issue?
    I don't think so? I have a few rather tiny rare-earth magnets on my keychain, but that's been the case since I acquired this phone years ago.

    It's been through 2 screens and a battery that I replaced, so I'm fairly familiar with getting it apart. If there's a layout chart for the magnet, or magnet sensor, I can take it apart and disconnect that sensor if possible, I'd have no issues trying that.
    03-08-2020 09:20 AM
  10. B. Diddy's Avatar
    Here's an option which requires rooting: https://forum.xda-developers.com/htc...ensor-t3409527
    03-08-2020 12:20 PM
  11. Gus_Gutz's Avatar
    On my Ice View case there is a liitle round disk in the lower left hand corner with the HTC logo on it. I think that triggers the Ice View app. When that disk fell off, I no longer had the ice view effect activate. I think there was a feature where double tapping or swiping activated the camera. I will go pull the phone and see what I can figure out. I haven't used it in a year or so.
    B. Diddy likes this.
    03-14-2020 04:26 PM

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