1. AC Question's Avatar
    like I said it randomly shut off about a day ago and I can't get it to charge or turn on. I can't find anywhere to take a battery out so I don't know what to do.. The phone is only about a month old.
    11-04-2015 04:23 PM
  2. the tall guy's Avatar
    If it's only a month old return it to where you got it - sounds like a damaged phone.
    11-05-2015 03:00 AM
  3. littlemickey1964's Avatar
    Try holding the volume up key and then the power at the same time for about 10 or 15 seconds plugged in. I believe it will restart.
    01-21-2016 12:45 PM

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