1. AC Question's Avatar
    I was using the phone as normal this morning and all of a sudden it keeps freezing and turning itself on and off. I have tried rebooting, tried to do a back up and reset factory reset but the phone keeps turning itself off and on about every minute or so
    02-07-2016 09:54 PM
  2. Rukbat's Avatar
    Plug the charger in and let it charge for a few hours. Then look at Settings/Battery. Tap the graph at the top and look at the new graph for a sharp drop to zero. If you see hat, the battery needs replacement.
    02-07-2016 11:38 PM
  3. Pauline-1's Avatar
    The phone has been on charge for most of the day. I can't get into the settings to check on anything as it freezes and then starts to switch itself on and off
    02-08-2016 12:32 AM
  4. Pauline-1's Avatar
    The phone has been on charge for most of the day. I can't get into the settings to check on anything as it freezes and then starts to switch itself on and off
    02-08-2016 02:26 AM

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