1. AC Question's Avatar
    I am using HTC desire 816 dual sim. It has an encryption of SD card program. So I encrypted my SD card. I sent my phone to the service centre for another Issue(My SIM card wasn't working). So as a standard procedure, the people at the service centre did a factory reset on my phone. And now when I Inserted my SD card again I am unable to play files on the SD card.
    I've tried the following things.
    - I tried to put the old password again but the new files on the SD card got encrypted instead.
    - When I 'Unencrypt" the phone, the new files also becomes unreadable like the old files.
    - When I encrypt the phone again, the new files are readable again.
    Any other way I could retrieve my old files again?
    04-06-2016 11:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Unfortunately, I don't think this will be possible. See this thread: encryption - How can I decrypt an encrypted SD card (HTC Evo 4G) on a different device? - Android Enthusiasts Stack Exchange
    Laura Knotek likes this.
    04-07-2016 02:47 AM

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