Touch screen issues, can't login. How can i get into my phone?

uzair hanan

New member
Jun 29, 2015
1
0
0
Visit site
Touch screen issues, can't login

I have a HTC desire C which until recently has been not working.
The problem is when I pull the ring, like normal, a number password entry is required and I haven't changed the password but the first three numbers ( 1,2 and 3) don't work when I press them and those three are what I need to open my phone.

Please could you help ?

p.s the other numbers, when i click on them work + ive asked as a guest but now ive made an account so i know when people answer my question!
Thanks in advance
 

srkmagnus

Retired Moderator
May 23, 2010
13,434
210
0
Visit site
Re: I know my password but the unlock buttons on screen aren't working?

It seems like you have an issue with the digitizer? If so, you will likely need to have the screen repaired to gain access. I would suggest contacting HTC for a repair or replacement of the device.