06-29-2015 12:14 PM
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  1. uzair hanan's Avatar
    uzair hanan
    I have a HTC desire C which until recently has been not working.
    The problem is when I pull the ring, like normal, a number password entry is required and I haven't changed the password but the first three numbers ( 1,2 and 3) don't work when I press them and those three are what I need to open my phone.

    Please could you help ?

    p.s the other numbers, when i click on them work + ive asked as a guest but now ive made an account so i know when people answer my question!
    Thanks in advance
    06-29-2015 09:33 AM
  2. srkmagnus's Avatar
    srkmagnus
    Retired Moderator
    It seems like you have an issue with the digitizer? If so, you will likely need to have the screen repaired to gain access. I would suggest contacting HTC for a repair or replacement of the device.
    06-29-2015 12:14 PM
« Can I get some help reviving my HTC? | Wifi won't remember password »

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