1. jjslips's Avatar
    My eris has been frozen on startup all day I have tried pulling the battery and tried to do a recovery but nothing what eelse can I do ? By the way it is stock on the 3 little guys on skateboards .
    08-21-2010 06:36 PM
  2. mamawM's Avatar
    try a hard reset. if you need instructions refer to the dorid eris faq's stickied in this forum.
    08-21-2010 08:56 PM
  3. jjslips's Avatar
    I am pretty sure I have tried that by holding the volume down button send button and then the power button and cleared the user memory still got nothing
    08-21-2010 09:19 PM
  4. mamawM's Avatar
    that's a bummer. if you cant get past that screen, you can't do a factory reset. sounds like time to call verizon. good luck. be sure to post how this issue gets resolved.
    08-22-2010 07:22 AM