Overheating EVO 3D, especially at the camera lens (with phone locked), before this already had the problem with non-responsive power button / black screen and locking up - only fix is battery pull. Local Sprint store says "take it back to location you bought it". They are an hour away, so I called them - "bring it back in and we will wipe it, but make sure to bring your blackberry back in as well - we do not want to leave you without a phone". I get the feeling the Sprint store guy has been here before, not his fault. I found a tech who listed online 25 problems known to exist on 3D that they are still working on at the factory level, including the above. I got the phone 6-1/2 days ago.
Seems to add up to a bad phone launch that is waiting to catch up to itself in terms of hardware repairs and software updates, maybe a good buy a year from now. I am not a tech guy, do not need to be a leader, I will go the lagger route and try the EVO 4G that sounds (from you guys) to be very stable, software is fully vetted, and SAFE. Why exchange the 3D for another and "hope" it works. And by the way, people saying they have no issues and have had to "only" deal with one or 2 freeze ups in 2 weeks of owning??? If that is considered "good performance" with these types of phones, maybe I need to go back to BB.
Great thread, when will companies realize that for every complaint and post they generate due to product or service issues, maybe 100-1000 other people stay silent and buy elsewhere based on what they read? Thanks for affirming I am not alone with these issues on the 3D!