replacing evo 3d

[af_2007]

quick ques..if I upgrade online to the evo 3d to avoid the upgrade fee but choose the option to pick up the phone in a store, if I have a problem with the phone within the 30 days, can I go to that store to replace it or do I have to send the phone through the mail back to sprint because I actually purchased it online? Thanks!

 

[stercast]

As long as you placed the order on sprint.com and picked at sprint you can always get replacement phones at sprint if you have any problems good luck I love the phone but I did have problems with my first one but after getting it replaced I haven't been happier

 

[Gator352]

It has to be a corporate store. Third party stores will tell you that they will replace it but it will be refurbished. Some third party stores might exchange it for a new one...it depends on them I guess, but around me, I tried to exchange mine at 5 different stores and they pretty much told me to pound sand, or wait till they get refurbed models.