1. RUSH's Avatar
    Hey guys,

    I was having a problem getting my phone screen to sleep while charging. I checked the display settings to see if I might have Screen timeout set to never turn off. And it was set to 1min and the screen would only dim but never sleep. I then called Sprint technicians to see what they could do to assist me with this problem. Their reponse was - "This problem has been mentioned before and they are working on a fix."

    Being the kind of guy I am, I know I couldn't wait for Sprint to find a solution to this problem. So, I started to search all settings on the device. I found out what was causing this to happen. In applications under development is an option to "keep screen awake" box. Make sure to unchecked this box if you don't want your phone screen on while charging.

    I hope this info is useful for anyone who is having this problem.
    12-29-2011 12:22 PM
  2. jonfran21's Avatar
    Thanks, I just had my screen replaced by Sprint and I couldn't figure out how to turn off my screen.
    05-30-2012 01:49 PM