1. Marcushadow's Avatar
    I have an issue with Samsung J7 Prime. Recently, my screen cracked so I had to replace the touchscreen. Unfortunately, after that I realised that the sensitivity is very bad (hard to type using touchscreen) and another issue with status bar. Sometimes after not using my phone for 15 minutes or more, I would not be able to pull down the status bar. I messed with my phone (pressed the power button once to turn my phone to standby mode and switch it on again), and realised that now I can only activate status bar and anything connected to it, the home interface is totally not responding. The only way to fix it is to restart the phone. However this issue repeats so many times in a day and is very annoying. Please help!
    08-25-2018 09:55 AM
  2. Rukbat's Avatar
    It sounds like a cheap aftermarket screen. If you did it yourself, see if you can get a refund and put the old cracked screen back, then bring the phone into a reputable repair shop.

    If you had it done by a repair shop, bring it into them and tell them to fix the problem.
    08-25-2018 11:51 AM

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