05-15-2012 03:49 PM
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  1. imranmali3's Avatar
    Dang, I ordered mine off the phone, and the woman (she didn't know what she was talking about) said I will receive it this thursday. I was excited, now I am skeptical of her information. UGH I am happy to have this phone, but I hate being lied to.
    05-07-2012 05:37 PM
  2. DC Wuff's Avatar
    My message just changed back to:

    Thanks for pre-ordering a shiny new HTC EVO 4G LTE, an email will be sent the second it ships. The launch date for this handset will be announced in the next few days, thank you for your patience. Delivery should occur within 1 to 3 business days thereafter. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
    05-07-2012 05:46 PM
  3. crow11ad's Avatar
    My message just changed back to:

    Thanks for pre-ordering a shiny new HTC EVO 4G LTE, an email will be sent the second it ships. The launch date for this handset will be announced in the next few days, thank you for your patience. Delivery should occur within 1 to 3 business days thereafter. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
    Yea I did my pre order this morning and completed by 8:06 am cst an it said shipping by the 15th. Later on today I checked it and back ordered. Checked it again and got the above. Question is if they have them in stock, then not release the date. Is it trying to fill pre orders or are they making sure the Evo shortage doesnt happen again?
    05-07-2012 06:30 PM
  4. rpmorri#CB's Avatar
    Did they change the description on the order as well? I've got no status message and the description reads "HTC X325C BAR PHONE", although the product ID is the same. Anyone else have this? Preordered @ 8:04CST this morning.
    05-07-2012 06:49 PM
  5. Mikey47's Avatar
    Did they change the description on the order as well? I've got no status message and the description reads "HTC X325C BAR PHONE", although the product ID is the same. Anyone else have this? Preordered @ 8:04CST this morning.
    Just checked mine and it still says "HTC EVO 4G LTE", perhaps you got the one with the golden ticket inside! ;-)
    05-07-2012 07:26 PM
  6. Dakota 35-2's Avatar
    I called and was told the preorder was online only...I called back thinking maybe the lady didn't know what she was talking about, and the next guy told me the same thing lol

    ***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***
    05-07-2012 09:02 PM
  7. snobum's Avatar
    I called and was told the preorder was online only...I called back thinking maybe the lady didn't know what she was talking about, and the next guy told me the same thing lol
    That's odd. I had no problems ordering over the phone. I had to call because I bought the 3D last year, returned it, and they never reset my upgrade date. They originally were going to charge me $12 for shipping but waived it since I couldn't order online.
    05-07-2012 09:54 PM
  8. Hurleygm's Avatar
    I called and was told the preorder was online only...I called back thinking maybe the lady didn't know what she was talking about, and the next guy told me the same thing lol

    ***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***
    I tried to order online 30 minutes after it opened and it said I couldn't because I had an old plan. The rep said that I could order online and couldn't over the phone. I tried again online and it worked! I first got the backorder message, then the 15th message, I now have the release date message.
    05-07-2012 10:08 PM
  9. zhecht's Avatar
    My guess is that the phone will still ship on May 15th, but that Sprint wanted to announce the launch date at CTIA (which starts today in New Orleans) so they pulled the message. The EVO 4G and 3D were both announced at CTIA events.
    05-08-2012 09:52 AM
  10. daemon#AC's Avatar
    The web status of my order also had the May 15th date this morning, but I now get the following:



    Is it possible that the May 15th message was programmed in before the LTE problems were discovered, and that they've replaced it with the backorder message? Or did my order get in too late and the first round of phones are already spoken for (I ordered within 20 minutes of the phone being available)?

    Does anyone still have the May 15th message in their order status?
    LTE problems mean jack to me, and probably quite a few people. I'm far enough in the boonies that I haven't seen WiMax 4g on my OG EVO, nor do I expect to see LTE 4g at any point in the foreseeable future in my near area.

    As long as 3G works I couldn't care less.

    FWIW, the email I got was that release date is not announced yet, but an email will be sent as soon as it ships, and thats what the guy in chat told me as well.
    05-08-2012 10:00 AM
  11. JNR080604's Avatar
    Did they change the description on the order as well? I've got no status message and the description reads "HTC X325C BAR PHONE", although the product ID is the same. Anyone else have this? Preordered @ 8:04CST this morning.
    Mine says the same. "HTC X325C BAR PHONE" I ordered mine over the phone and the lady said I would get email confirmation and I didnt and she also said it may say backordered in the status but said not to worry it will say that because it is a preorder. How come we have no status or anything?
    05-09-2012 07:44 AM
  12. JNR080604's Avatar
    That's odd. I had no problems ordering over the phone. I had to call because I bought the 3D last year, returned it, and they never reset my upgrade date. They originally were going to charge me $12 for shipping but waived it since I couldn't order online.
    Same here. Ordered over the phone, shipping fee was
    waived and she upgraded it to overnight shipping. My only problem is I didnt get no conformation email and my online order status has no status just says "HTC X325C BAR PHONE" and order date.
    05-09-2012 07:50 AM
  13. bbrammeier's Avatar
    Here is the message I see now.


    Status: Thanks for pre-ordering a shiny new HTC EVO 4G LTE, an email will be sent the second it ships. [HL]Delivery will begin within 1 to 3 business days starting May 18th.[/HL] Thank you for your patience. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
    05-09-2012 11:03 AM
  14. crow11ad's Avatar
    Mine too. Maybe they are getting ready to ship them today.
    nathy321 likes this.
    05-09-2012 11:13 AM
  15. jrog28's Avatar
    Mine too. Maybe they are getting ready to ship them today.
    What in that sentence would make you think that? Was it the shipping on may 18th part?
    05-09-2012 11:18 AM
  16. rajamahal's Avatar
    Here is the message I see now.


    Status: Thanks for pre-ordering a shiny new HTC EVO 4G LTE, an email will be sent the second it ships. [HL]Delivery will begin within 1 to 3 business days starting May 18th.[/HL] Thank you for your patience. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info.
    Updated chat just now...apparently they just can't seem to get the online status correct:

    Jessica: [HL]With your pre-order, you can expect to receive your order on, or by, the 18th.[/HL] You will also receive a shipping confirmation email the moment your order leaves our warehouses.
    Jessica: Feel free to check on the status of your order at anytime. You may do so by visiting Sprint | Check Your Order Status.
    You: OK, so the current status is incorrect then?
    Jessica: That information should update. I recommend checking back within 24 hours.
    You: Right now it says...."Delivery will begin within 1 to 3 business days starting May 18th"
    You: and it just updated less than an hour ago
    You: It just matters because I happen to be going on vacation starting the 19th
    You: I'd rather cancel the pre-order and pick up one via retail store if that current status is correct
    Jessica: I see. [HL]The latest information I have been told by the supervisors here is you will receive it by or on the 18th if you have a preorder in.[/HL]
    You: OK, I understand, thank you very much.
    05-09-2012 11:27 AM
  17. nathy321's Avatar
    I have a feeling they will start shipping this week, i really hope they do
    05-09-2012 11:30 AM
  18. aldrydd's Avatar
    I will be quite angry if I don't get mine by or on the 18th... I am no longer hoping for this week, however.
    05-09-2012 11:35 AM
  19. Papichulo06's Avatar
    Same thing here...

    " Thanks for pre-ordering a shiny new HTC EVO 4G LTE, an email will be sent the second it ships. Delivery will begin within 1 to 3 business days startingMay 18th. Thank you for your patience. You may continue to track the status of your order on this web page. If you have questions, check out sprint.com/preorder for more info."

    Ordered mine around 1pm that day. Hope I don't get it on the 18 or after... I'd be pissed.
    05-09-2012 11:42 AM
  20. sleekblackevo's Avatar
    Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.

    mine changed AGAIN just now.

    lol how does something like this happen? i think they have terrible intercommunication on this pre-order.

    it says all over the page to call if you want more info but it seems like everyone is getting conflicting info from calls as well.

    i wonder if they are getting multiple orders shipped in succession from htc to sprint. there was talk of a qualcomm s4 shortage. maybe first in line preorders will get shipped early but not everyone that has preordered will get it shipped on the same date?

    anyway they would really do well to just have some kind of clarity.. that's what i expected to happen after the official release date was revealed.
    05-09-2012 02:05 PM
  21. Papichulo06's Avatar
    Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder.

    mine changed AGAIN just now.
    Same new status here. I bet you anything the order will be shipped soon though. Here's to hoping.
    05-09-2012 02:09 PM
  22. Dakota 35-2's Avatar
    Just heard a FedEx truck crashed and burned. Guess what it was hauling? That's right, a whole shipment of EVO 4G LTEs :-(

    ***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***
    05-09-2012 02:14 PM
  23. WeGlobal's Avatar
    Just heard a FedEx truck crashed and burned. Guess what it was hauling? That's right, a whole shipment of EVO 4G LTEs :-(

    ***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***
    How's that for ruffling some feathers, hahahaha.
    05-09-2012 03:44 PM
  24. Papichulo06's Avatar
    Just heard a FedEx truck crashed and burned. Guess what it was hauling? That's right, a whole shipment of EVO 4G LTEs :-(

    ***Please excuse any and all typos as my large thumbs cannot fit the keyboard correctly***
    Is this real or false? If real, source?
    05-09-2012 04:04 PM
  25. Mikey47's Avatar
    Is this real or false? If real, source?
    If false, that's 50 push-ups for the Deputy!
    nirohem likes this.
    05-09-2012 04:07 PM
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