There always has to be more to what is going on then we the consumer hears or sees first-hand. With this in mind I have to believe that someone took a gamble knowing full well that this delay was a possibility. Obviously Sprint has placed the blame on HTC and HTC is dealing with the problem as quickly as they can considering their resulting stock devaluation and possible losses in the hundreds of thousands, if not millions. Now as Sprint sits back and watches...(with all of our money in their pocket and no problems to speak of other than a moan or groan from customers)... and HTC has their obvious role in this matter, is it unfair of us (the customer) to ask for a gesture of good will from them. I believe that such a gesture should come from BOTH HTC/Sprint in unison in the form of what many such customers, whose complaints I have stumbled upon in the last few days...
- Waive 36$ activation fee
- Beats by Dre Headphones
- Some form of rebate equal to other stores discounts on the EVO
- Otterbox Defender Case
Those are just a few that I have seen and I am sure people have more, please list them. I don't believe Sprint should bite the bullet alone on this, the same way I don't believe HTC should. For those of us loyal Sprint customers it would be nice to know they care about us enough to apologize for the less than informative behavior on their end and that HTC cares about us for having to bear the brunt of the risk they take in their business.