1. stephen866's Avatar
    Just got another email from best saying date is unknown.
    05-18-2012 12:48 AM
  2. UNSCleric's Avatar
    I just got one too. This is not good.
    05-18-2012 12:50 AM
  3. Phoenix Rev's Avatar
    Same here.

    Here is the text:
    Hi Phoenix Rev:

    You recently received an e-mail that provided an incorrect release date for your pre-ordered item below. We're very sorry for this mix-up.

    The release date has changed, but we do not know the new release date yet.

    Sprint has not yet announced the new release date, but we'll let you know as soon as we know it.

    Be assured that your pre-order is still valid. You can expect that your device will be ready to ship or pick up on the day that it's released.

    You can also call us toll-free at 1-888-BEST BUY (1-888-237-8289) with any questions. For faster service, tell us the order number when you contact us.

    Thank you.
    Best Buy Customer Service
    05-18-2012 12:52 AM
  4. sabbys's Avatar
    CYA to the nth degree.... I imagine every party that is now involved in this mess is so paranoid they would not even commit to their mother's birthday if asked.
    05-18-2012 12:56 AM
  5. Go Android!'s Avatar
    Hopefully, they'll raise that $50 gift card up to $100...or at least $75.
    stephen866 likes this.
    05-18-2012 01:01 AM
  6. stephen866's Avatar
    They should have also written we are upping the gift card for pulling a date out of our ***.
    Rydah805 likes this.
    05-18-2012 01:02 AM