09-13-2013 08:22 AM
28 12
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  1. flyhighx's Avatar
    I'm connected to wifi and I'm downloading the 69Mb file for google maps offline viewing. I just came back to my phone a few hours later and noticed the download paused halfway through. It continued once I turned the screen back on but it got me thinking. I've seen this a lot with my phone where it seems that once the screen is off for a few minutes, some actions cease to get carried out.

    I've also had this issue with copying files from one folder to another. When the screen is off, the phone fails to carry out the function it was doing.

    I've also had issues with gmail not syncing with the screen off (works great with the screen on) so I'm wondering if it's all related. Is it just my phone or are they all like this and we need an update?
    06-29-2012 12:34 PM
  2. crzycrkr's Avatar
    I'm connected to wifi and I'm downloading the 69Mb file for google maps offline viewing. I just came back to my phone a few hours later and noticed the download paused halfway through. It continued once I turned the screen back on but it got me thinking. I've seen this a lot with my phone where it seems that once the screen is off for a few minutes, some actions cease to get carried out.

    I've also had this issue with copying files from one folder to another. When the screen is off, the phone fails to carry out the function it was doing.

    I've also had issues with gmail not syncing with the screen off (works great with the screen on) so I'm wondering if it's all related. Is it just my phone or are they all like this and we need an update?
    I think this may be an ICS issue, as I had the problem with my NS4G as well. I find it particularly annoying when updating apps

    Sent from my EVO LTE using Tapatalk 2
    06-29-2012 02:16 PM
  3. bryanw504's Avatar
    Not sure it's a ics specific thing. I have a transformer prime and it does these task just fine. Not sure what your issue maybe. But Gmail syncs and things download with the screen off.
    06-29-2012 02:22 PM
  4. keoni8888's Avatar
    I have the same problem - you are not alone.
    06-29-2012 05:46 PM
  5. crxssi's Avatar
    Of course he is not alone. This has been discussed before. It is a huge mess. I walk away from the phone while it is doing several Play updates and when I get back, they were either completely frozen when the screen was off, or the entire process aborts and Play is reloaded. And it does one of the two EVERY TIME. Neither is acceptable. Yet I have *NEVER* seen this behavior on my Evo 4G, Evo 3D, or Xoom.... not even once.

    http://forums.androidcentral.com/htc...cts-sleep.html
    06-29-2012 06:04 PM
  6. dakidd's Avatar
    Crxssi you are so right....every day I feel like reconnecting my evo 4g or the 3d...HTC needs to get the updates out like right now
    06-29-2012 06:12 PM
  7. anon(197032)'s Avatar
    Dont worry guys. The default setting is to pause wifi after 15 mins when the screen goes off. Just go into your wifi settings then hit the menu button, then select advanced option, from there you will see wifi sleep policy option. There are 3 choices ; never sleep when pluged in, sleep after 15 mins or never sleep. That all
    06-29-2012 06:22 PM
  8. AppleR112's Avatar
    I just had a request to download 11 updates to apps in my phone. I started the download of all and walked away. When I returned the screen was off and the download had frozen after 5 downloads and installs.... And, yes, "Keep WiFi on during sleep" is set to "Always".
    06-29-2012 06:34 PM
  9. flyhighx's Avatar
    Dont worry guys. The default setting is to pause wifi after 15 mins when the screen goes off. Just go into your wifi settings then hit the menu button, then select advanced option, from there you will see wifi sleep policy option. There are 3 choices ; never sleep when pluged in, sleep after 15 mins or never sleep. That all
    Two problems with that:

    1) that IS how we have it set up and it still gives us problems.
    2) this happens over 3G as well. It's not limited to a wifi issue.

    Thank you for the suggestion though.
    crzycrkr and themuffinman like this.
    06-29-2012 06:41 PM
  10. keld's Avatar
    Same problem here and I have always on in the settings.
    This phone has so many bugs, one would think because it is version 4 of android it would be more stable.
    06-29-2012 07:00 PM
  11. crxssi's Avatar
    Dont worry guys. The default setting is to pause wifi after 15 mins when the screen goes off. Just go into your wifi settings then hit the menu button, then select advanced option, from there you will see wifi sleep policy option. There are 3 choices ; never sleep when pluged in, sleep after 15 mins or never sleep. That all
    Mine is and HAS been set to "NEVER SLEEP" that is what this thread: http://forums.androidcentral.com/htc...cts-sleep.html is all about. I wish the solution were that simple.
    06-29-2012 07:29 PM
  12. TraderGary's Avatar
    My wife also has an EVO4GLTE and loves it. She doesn't really think much about multitasking but is quite computer literate as far as the internet and the apps she uses. She loves the camera, online shopping and her weightwatcher's apps.She doesn't understand my consternation over multitasking. Of course she is representative of the vast majority of EVO4GLTE owners out there.
    06-29-2012 08:32 PM
  13. crxssi's Avatar
    My wife also has an EVO4GLTE and loves it. She doesn't really think much about multitasking but is quite computer literate as far as the internet and the apps she uses. She loves the camera, online shopping and her weightwatcher's apps.She doesn't understand my consternation over multitasking. Of course she is representative of the vast majority of EVO4GLTE owners out there.
    Exactly. The only people who are not annoyed by these data disconnections and lack of proper memory management/multitasking just don't recognize or understand the problem or the way it is SUPPOSED to work. It is not because it isn't happening.
    06-29-2012 09:46 PM
  14. kinster02's Avatar
    Same problem here and I have always on in the settings.
    This phone has so many bugs, one would think because it is version 4 of android it would be more stable.
    They're not bugs, its the way it was design by htc, I wouldn't expect any updates...so don't hold your breath.
    06-29-2012 09:48 PM
  15. Mikey47's Avatar
    My wife also has an EVO4GLTE and loves it. She doesn't really think much about multitasking but is quite computer literate as far as the internet and the apps she uses. She loves the camera, online shopping and her weightwatcher's apps.She doesn't understand my consternation over multitasking. Of course she is representative of the vast majority of EVO4GLTE owners out there.
    Hmmm, are you married to my wife too?
    06-29-2012 10:14 PM
  16. bigrey81's Avatar
    Weird i don't have that issue i have literally turned off the screen while updating/downloading apps and it continues the task
    06-30-2012 06:57 AM
  17. SleepybonesJefferson's Avatar
    Hasn't happened to me either.
    I just updated four apps.
    06-30-2012 10:36 AM
  18. crxssi's Avatar
    Hasn't happened to me either.
    I just updated four apps.
    Only 4? With the screen off?

    This is most likely going to manifest itself when you are updating many large packages (like big games); where the downloading takes a while and is still occurring with the screen off.

    To those saying it doesn't happen to you- I am not disputing that, just wanting to make sure it is under similar conditions. You may have the same problems but just not have enough download duration for it to trigger. I seem to be less fortunate; I guess because maybe I have more apps and updates and let more time go by before starting the update procedure.
    06-30-2012 10:41 AM
  19. Mercury81's Avatar
    I downloaded over night screen off and when I woke file was all finished, I downloaded ebook .

    Sent from my EVO using Tapatalk 2
    06-30-2012 10:44 AM
  20. bigrey81's Avatar
    Only 4? With the screen off?

    This is most likely going to manifest itself when you are updating many large packages (like big games); where the downloading takes a while and is still occurring with the screen off.

    To those saying it doesn't happen to you- I am not disputing that, just wanting to make sure it is under similar conditions. You may have the same problems but just not have enough download duration for it to trigger. I seem to be less fortunate; I guess because maybe I have more apps and updates and let more time go by before starting the update procedure.
    No i have downloaded 2 sonic games and mass effect infiltrators and screen shut off no issues so i think its something that htc will fix in an update or something
    06-30-2012 12:39 PM
  21. crxssi's Avatar
    No i have downloaded 2 sonic games and mass effect infiltrators and screen shut off no issues so i think its something that htc will fix in an update or something
    It does appear to be maddeningly inconsistent across users, afterall.
    bigrey81 likes this.
    06-30-2012 01:17 PM
  22. Saneless's Avatar
    Happens to me too. I babysit my app updates for this reason. Screen times out, all other updates pause. Very poor coding by HTC, they clearly don't know what they're doing
    06-30-2012 04:27 PM
  23. themuffinman's Avatar
    This happens to me as well. [HL]It happens the exact same way on my evolte as well as my gnex, so that eliminates htc from being the problem.[/HL] For me personally once the screen goes off it will finish downloading whatever its currently downloading but if there are several apps in queue then it will just stop once the first app is downloaded, anything after that will just hang until I get back to the phone. I have to stop the download then restart it, if the screen stays on then all of them will download just fine.
    06-30-2012 06:44 PM
  24. flyhighx's Avatar
    For me, it's not just downloads. It happens with file transfers too. If I'm moving lots of pictures or videos from one folder to another, that action won't get completed unless I babysit (nice phrase Saneless) the phone to keep the screen on.
    06-30-2012 11:58 PM
  25. buchkoba00's Avatar
    Mine also has this problem.
    07-01-2012 05:14 PM
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