Re: Update coming to HTC evo 4g lte
This is what I am being told, my source has no reason to make up reasons why it was pushed back. If you dont like my information, dont take it and ignore it. Like I said before, this is what I am being told and I am just relaying information. I joined this site a couple days ago just to give my inside information to put minds at ease cause I know what its like hitting the check for update button every 7 minutes and getting nothing.
What is your inside information that its not because of the iPhone activations? I explained that they were having problems with them activating on Sprint servers and they wanted these new activations to reflect on their anual report. We have EVOs that are half working and we are stuck in a contract, why wouldnt they take care of these new activation and upgrades first? Same goes for their issue with the GS3 being back ordered....
I don't think anyone disbelieves your inside info. We're just a little jaded here. Like when you say that once Sprint releases JB we will all forget everything and just be happy and doing backflips. Yeah. We won't. You should really read through these forums and you'll understand. We still talk about having our phones held up in Customs. We get mad at Sprint for that. Even though it wasn't their fault they certainly weren't forthcoming with updated information. The same is happening here. Most of us understand that HTC builds the device and the software, including these updates. Not Sprint. HTC pushes the updates from their servers. Not Sprint. But I pay my money to Sprint every month for the service, but also to be the intermediary between myself and HTC. They are doing a poor job of that.
Incidentally that's why people here, myself included, don't really buy the iPhone activation line of crap (I can't find much on that online anyway. No more than Verizon or AT&T have some activation issues. Nor can I find anything about the GS3 being back-ordered. I actually just called my local store and they have plenty in stock. Both colors.). Sprint's system activates devices. It keeps track of devices. It keeps track of usage. It provides data bandwidth and digital phone service, as well as A-GPS. It does lots of other things, too. What it
doesn't do is push the updates to my device. HTC does that, once Sprint signs off on the software and how it plays with their network. And if I'm on WiFi Sprint doesn't even provide the bandwidth I use to download said software update. That's why I can always go to the HTC site and get it there, but I can't download it from the Sprint site. They don't have it. If there's an issue with Sense then that's fine. A little info from Sprint would be nice. A little update on the update. But I don't buy your claim of Sprint just sticking it to those of us on contract. They have spent sooooo much money getting their customer satisfaction numbers up over the last several years, and the advertising to tout it. They don't need a lot of churn because it looks bad to shareholders. They
are concerned with "mad, existing, locked in customers". It's why people get free Airave's and big chunks of money taken off of their bill when they have voice and data problems. It's why people get a GS3 when they're fed up with their EVO.
The truth is that we here in the nerd herd are a small minority. We are loud, certainly. But we are a small percentage of users across all of these networks. So it takes us longer to get our collective voice heard than it would if all of the normal, uninteresting people began to complain en masse. I do hope your source is correct and we see it shortly. I have no reason to doubt it. I just think they may be blowing a little smoke about the reasons, as CS reps tend to do if they don't have a real answer. Anyone here who has called Sprint tech support knows how much they
love to make up things so you feel better and to quiet you down for a little bit.
That's my dollar and 2 cents.