1. pjmarengo's Avatar
    Since my HTC Evo 4g LTE updated to Jellybean last week, I can no longer access important Google Docs spreadsheets on the phone. It was working perfectly fine with Ice Cream Sandwich. One of the spreadsheets was created on the phone and two others were created on my PC. When I tap the Google "Drive" icon, it takes me to the drive where I have the options of "My Drive," "Shared with me," "Recent," and "Offline." When I tap "My Drive" I can see the list of my spreadsheets. However, as soon as I tap one of them to open it, I get the following error:

    Sorry! HtcLinkifyDispatcher has stopped unexpectedly. Would you like to send an error report to HTC? This will help us improve our products.

    This is so frustrating. Sprint and Google nagged me for months to use Google Drive, and now that I've become dependent on it it's stopped working. Repeated Google searches have turned up no solutions -- or even the same exact issue. I need to be able to access those spreadsheets! If I go to my local Sprint store I know exactly what they'll do. They will want to reset my phone to factory condition and start over. That should be the very last option, not the first solution, bricking the phone, wiping out months of getting things exactly as I want them and then rebooting and starting over. I need a solution for the specific the issue, not a complete factory reset. Any help or suggestions would be appreciated. TIA!
    12-19-2012 02:33 AM
  2. pjmarengo's Avatar
    Well, I figured out a temporary workaround. From my PC I emailed the spreadsheet I needed to myself, deleted it from Google Drive and put it in Dropbox instead in Excel format. Now I can both access and edit it on my HTC Evo 4G LTE phone using Kingsoft Office.

    If HTC/Sprint ever resolves their Android issue then I'll go back to using Google Drive.
    12-19-2012 03:12 AM
  3. Gino Imbrunetti's Avatar
    Not sure if you got this resolved but same happened on my HTC ONE X. Seems to be ES FILE Explorer - needs to be uninstalled.

    Credit here: Google Docs not opening because "HTClinkifyDispatcher has stopped" - xda-developers
    04-22-2013 01:07 AM
  4. Brent Rogers's Avatar
    I uninstalled ES File Explorer and it solved the problem.
    04-23-2013 04:46 PM
  5. boymoore's Avatar
    You might disable "ES Downloader" from settings in ES, which is a solution.
    04-24-2013 02:27 AM
  6. RealDogBoy's Avatar
    You might disable "ES Downloader" from settings in ES, which is a solution.
    That's what worked for me.

    But apparently not everyone who has this symptom has ES File Explorer installed.

    Here is a link to a thread at xda-developers where they discuss this further.
    07-14-2013 04:05 AM

Similar Threads

  1. the process com.android.phone has stopped unexpectedly error
    By Nana2tha5thPower in forum Samsung Galaxy S II
    Replies: 5
    Last Post: 12-01-2013, 11:43 AM
  2. Replies: 1
    Last Post: 07-30-2011, 02:26 PM
  3. Replies: 16
    Last Post: 06-15-2010, 10:08 PM
  4. google maps my location isn't working
    By jrappy87 in forum Motorola Droid
    Replies: 1
    Last Post: 05-10-2010, 06:14 PM
  5. Google maps 4.1 update error
    By mps623 in forum Android Apps
    Replies: 6
    Last Post: 03-24-2010, 11:33 PM