Dead Strip on Touchscreen

[spak888]

Hi all,

Just recently my screen became unresponsive and sporadic. I downloaded a screen test and it shows an entire strip on the screen that is "dead". The phone has never been dropped, I am not using a screen protector (no scratches) and the phone is not rooted. I spent some time browsing the archives but there wasn't a definitive answer. Has anyone else had this issue and resolved it? Attached are a few screenshots.

Thanks for the help in advance.

 

[Ferms_93_2.8T]

I had the exact same problem in exactly the same place. I found that if I pushed on the top right corner of the screen I could make it go crazy. If you turn on the "show touches" option in developer options, you will see where its putting false touches.

I went to the sprint store and they said the digitizer was bad. Option was to wait until they could find a donor phone with a digitizer or just get a refurb. I opted for the refurb because the phone was useless at times since most check boxes show up in the center where the no-touch area is.

On a side note, your post is the first I've seen with the issue.

 

[warrior85]

Even my phone had got the same problem today.

The portion of the screen dead is exactly at the same place.

Phone model :HTC one X
1 year old

Has anyone found any solution to it yet?

 

[warrior85]

 

[petern23]

Had this same thing last week, but my dead strip was a little lower. Sometimes it would press randomly all over the lower half of the screen and sometimes the area just wouldn't work. First thing that I noticed was that my status bar wouldn't pull down. I did a similar test with an app called Arashi that follows your touch. It seemed to alternate registering false touches and have that area completely dead. I have TEP on the phone, took it to Sprint and got a replacement screen. Fixed.

 

[Dirk MacDowall]

my jg g2 just started that 3 days ago took me a while to figure it out..... found a couple utube vids about it....looks like the digitiser is going out as mine in almost intemittent. i kind of suspect some software problem as my phone has never been dropped or abuse in any way but a factory reset has not
solved the problem....im still in the 1 year warranty so as i have already removed the screen protector i guess its a tmobile warranty issue now....