I reset my phone today because I've had it about a year and it's started getting a little laggy. I'm kicking myself for it now. Everything seems "off". Like I'm missing an update or something. It says I'm up to date, but I know I'm not. The menu button is still at the bottom af the screen like when we first got the phone. Long pressing the 3rd button doesn't bring up the menu anymore. My reception is worse. Has anyone experienced this?