1. BlackedOutLT1's Avatar
    Has anyone else had this issue with the EVO? The phone was running fine until this morning, when all of a sudden the screen went blank and I haven't been able to get it to come back on. You can still control the phone with the touchscreen but there is no picture. I have also tried to hard reset with the power button to no avail.

    Edit: I'm sure I will be asked, so.. No there hasn't been any water damage to the phone or other physical damage except for a small scratch on the screen which is over 4 months old.
    07-09-2013 05:43 PM
  2. Mikey47's Avatar
    Sounds like the lcd backlight is out. Try this, if you go into a completely dark room, can you see any image at all? Happened to my son's phone (but he dropped his).

    How long have you had the phone? If less than a year, I'd take it to a sprint store and see if they will replace it under warranty. Of course they will go over it with a fine toothed comb and if there are any knicks or scratches on the body they can claim it was dropped.

    If you've had it more than a year, do you have insurance on it (through sprint/best buy/someone else)?
    07-09-2013 07:19 PM
  3. Jeff Harris's Avatar
    my lcd went bad after 9 months! it was pixalated, and flickering. HTC covered the repair under factory warranty. they had it approx. 3-4 days.
    07-19-2013 09:59 AM
  4. BlackedOutLT1's Avatar
    Yep, mine is en route to them as we speak.
    07-20-2013 06:12 PM

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