So I just spent 45 minutes on the phone through various transfers to different people at Sprint trying to get an exchange on my phone. The screen on my Evo is starting to rise, with tons of light leakage, and the MP3 port is starting to malfunction.
I purchased my Evo from Radioshack and Sprint says I have to return it to a RadioShack, well Radioshack is always sold out, and am coming up on my 30 days. I don't want to get stuck with a refurb from Sprint...any ideas what i can do to get a new phone? I stand in line opening day to get one of these and then they want to give me a used phone a month later as a replacement for issues with their hardware.
Sprint told me I should return the phone to radioshack and order it through Sprint to get it shipped in 2-5 days as if not having my phone for that time is no big deal. What. The. Fack.
Sprint customer service is awful...I almost want to cancel just because of it but I LOVE this phone.
I purchased my Evo from Radioshack and Sprint says I have to return it to a RadioShack, well Radioshack is always sold out, and am coming up on my 30 days. I don't want to get stuck with a refurb from Sprint...any ideas what i can do to get a new phone? I stand in line opening day to get one of these and then they want to give me a used phone a month later as a replacement for issues with their hardware.
Sprint told me I should return the phone to radioshack and order it through Sprint to get it shipped in 2-5 days as if not having my phone for that time is no big deal. What. The. Fack.
Sprint customer service is awful...I almost want to cancel just because of it but I LOVE this phone.