2.2 Froyo Update - Report & Find Solutions to Issues Here (post #1 & 2 updated 8/8)

Software update no problems, swype is working fine (previously installed the "page 12" version found somewhere on the forums here) - Exchange mail and Yahoo email both were not working (Yahoo crashed on letter inputs in compose) Exchange would not sync. Removing the battery solved the Yahoo problem. Reviewing the exchange settings and unchecking and rechecking use ssl solved the outlook problems. No problems to report - phone "feels" faster.

I also noticed something weird ever since the update the HTC Clock and Weather widget think I'm in a city 160 miles from my actual location. When I open Google Maps I'm in the correct location though. When I force an update on the clock/weather it doesn't properly update.

Originally Posted by youngzayiles

The browser definitely isn't as smooth as it used to be... It is now somewhat jerky and jittery....

Putting "Plugins" to "On Demand" seemed to help a little with that for me.

Browser > Menu > More > Settings > Enable Plugins > On Demand

Also my weather animation that used to happen every time I unlocked the phone no longer works...

Originally Posted by gump666

when i open advanced task killer, it shows that music is running. but when i tell it close it, it will not. and i have noticed that every time i open it now i have multiple apps running. it wast like this before.

I noticed this too with the Q3 player... I kill the app and its still in my notification bar as if its still running... Wont go away... Kinda annoying

City. That is the same reset I tried last night, the factory reset. It did nothing to my phone.

Originally Posted by Cory Streater

Found a specific issue in the OFFICIAL Froyo update? Listed below are a few of the initial problems being reported. Feel free to report others in this thread. If it's determined to be a common problem, I will update this post accordingly. If solutions are found, I will also provide information here.

If you are having an issue, try a hard reset via settings>privacy. Yes you will need to reinstall apps and settings, but this is trivial compared to spending a countless amount of time on troubleshooting issues that you're having that others are not. Also, please do not use task killers. 9 times out of 10 these programs cause issues if not used properly. By not using one, you will be able to isolate root causes easier.

Poor browser performance.

Second Gmail account not synching.

Camera issues.

Apps missing in market.

Pandora/Slacker problems.

Third party system panel app not working correctly.

Bluetooth voice dialer will only dial primary number.

I'm using Unrevoked 3 and cannot update.

Swype no longer works.

Music no longer works with multi tasking.

This is interesting, none of these things happened in my .3 version, with exception to the GMAIL thing - and I can't even be sure that it was because of the update because there are users in other devices complaining about the same issue.

If anyone is using a task killer please do not report problem in this thread until you've installed it and the problem goes away. We've stated many times not to use this program, so please don't blame strange issues on Froyo if you are actively using task management programs.

Originally Posted by Cory Streater
"If you are having an issue, try a hard reset via settings>privacy"

Well, it's either ironic or I am blind. I do not have the 'Privacy' setting under Menu nor can I find it anywhere else. Any ideas?

Originally Posted by EVO_girl

This is interesting, none of these things happened in my .3 version, with exception to the GMAIL thing - and I can't even be sure that it was because of the update because there are users in other devices complaining about the same issue.

I recommend everyone having problems flew my above advice regarding task mangers and do a hard reset. My list may be irrelevant if people do both of these things.

Originally Posted by MrShmuck

Originally Posted by Cory Streater
"If you are having an issue, try a hard reset via settings>privacy"

Well, it's either ironic or I am blind. I do not have the 'Privacy' setting under Menu nor can I find it anywhere else. Any ideas?

Sorry.. Do this instead. Apparently it's different on the EVO than the X:

1. Turn the power off.
2. Hold the Volume Down button
3. Press and release the Power button
4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
5. Select Clear Storage by pressing the Volume Down button
6. Press and release the Power button
7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

I also get the white HTC flash screen but only after a reboot and only for the first time. All other problems seem to be gone after a reset. Also if you look at how many signal bars you have which is normally 6, when you first turn the phone on and its connecting to the network I get 4 big bars and then it switches to the 6.

Originally Posted by Cory Streater

Sorry.. Do this instead. Apparently it's different on the EVO than the X:

1. Turn the power off.
2. Hold the Volume Down button
3. Press and release the Power button
4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
5. Select Clear Storage by pressing the Volume Down button
6. Press and release the Power button
7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

Thanks Cory,
Is that a similar reset to the 'Factory data reset' found under 'SD & Phone Storage' menu?

Originally Posted by MrShmuck

Thanks Cory,
Is that a similar reset to the 'Factory data reset' found under 'SD & Phone Storage' menu?

Yep. I knew it was in there somewhere.

Videos that are recoreded in 720 p are choppy when played back for the first time..if you pet the video finish and then you replay it it plays smooth...also if you go to the galler again after leaving it for a while the video plays choppy again..

Using Dolphin HD browser I now can't maneuver the Huffington Post website. It just freezes up.

screen not timing out. selected different time intervals to no avail. anybody else?

I would 1) power cycle the device or 2) a hard reset. Sounds like an app is keeping the phone from sleeping.

After upgrading to 2.2, I've discovered that its not possible to disable "Background data". This was useful in that it prevented all the apps from trying to sync, send and receive data in the background.

From my tests, turning this off / on / off did not help. Task manager shows that there are a whole host of apps that just keep running in the background. Even if you kill them, they keep restarting on the back side.

Also, Android Market will not run if "Background data" in "accounts & sync" is not enabled.

The downside to this is that, this "feature" is not going to improve battery life.

Seems that the upgrade to 2.2 wasn't worth it considering it really only helped to reduce some of the jerky screen refreshing when scrolling up/down.

Originally Posted by Cory Streater

Sorry.. Do this instead. Apparently it's different on the EVO than the X:

1. Turn the power off.
2. Hold the Volume Down button
3. Press and release the Power button
4. You are now presented with a menu that allows for Fastbook, Recovery, Clear Storage, and Simlock
5. Select Clear Storage by pressing the Volume Down button
6. Press and release the Power button
7. Now simply confirm your decision: Volume Up for YES and Volume Down for NO

hmm I'm not being presented menu screen its displaying the everyday lock screen

First post updated, with solutions to all reported problems (except the bluetooth dialer issue).

Originally Posted by 0REDSOX7

I would 1) power cycle the device or 2) a hard reset. Sounds like an app is keeping the phone from sleeping.

I power cycled after initial update this morning. maybe something else gunked it up since then. will try again. and factory reset if no relief.

when i use the app killer it says it kills my apps but when i go into manage applications there still running can any confirm the same thing. i have to force close youtube,internet,etc.

Originally Posted by pined-apple

After upgrading to 2.2, I've discovered that its not possible to disable "Background data". This was useful in that it prevented all the apps from trying to sync, send and receive data in the background.

From my tests, turning this off / on / off did not help. Task manager shows that there are a whole host of apps that just keep running in the background. Even if you kill them, they keep restarting on the back side.

Also, Android Market will not run if "Background data" in "accounts & sync" is not enabled.

The downside to this is that, this "feature" is not going to improve battery life.

Seems that the upgrade to 2.2 wasn't worth it considering it really only helped to reduce some of the jerky screen refreshing when scrolling up/down.

I can disable mine...

Originally Posted by Cory Streater

Second Gmail account not synching. Potential (still verifying) solution (thanks Gekko):

1. Delete & re-add secondary Gmail account.
2. Clear cache of Gmail App in settings > applications.
3. Add Contacts and Calendar sync along with Gmail for secondary Gmail account even if you are just using Gmail account.
4. For both Gmail Accounts - in settings - uncheck "Notify once".
5. Power down and power back up.

Didn't work for me. When I deleted and reentered, there was no cache to clear because I had already tried that prior.

If one more person reports a problem that is using a task killer.... :mad: