1. sr20xe's Avatar
    My speaker on my evo has sort of broken. When volume is either low or high, notifications and music/video audio is muffled and poor because of a flaw somewhere in the speaker. It has only happened lately and used to be fine for the first three months I have had it. My question is, will using the max volume always make this happen, is this happening to anyone else, will sprint replace the speaker for free. Thanks in advance.
    12-09-2010 09:03 AM
  2. d3xn2o's Avatar
    My speaker on my evo has sort of broken. When volume is either low or high, notifications and music/video audio is muffled and poor because of a flaw somewhere in the speaker. It has only happened lately and used to be fine for the first three months I have had it. My question is, will using the max volume always make this happen, is this happening to anyone else, will sprint replace the speaker for free. Thanks in advance.
    If you have Insurance they will fix it for you...

    If not then just get it off Ebay or something

    My buddy replaced his it literally took 5 minutes to do... Super Easy he said
    12-09-2010 09:10 AM
  3. Dave Blake's Avatar
    Take it to Sprint they will fix it they replaced mine once
    12-09-2010 01:37 PM
  4. Gekko's Avatar
    My speaker on my evo has sort of broken. When volume is either low or high, notifications and music/video audio is muffled and poor because of a flaw somewhere in the speaker. It has only happened lately and used to be fine for the first three months I have had it. My question is, will using the max volume always make this happen, is this happening to anyone else, will sprint replace the speaker for free. Thanks in advance.
    i'm curious - do you think you damaged it by constantly playing audio too loud?
    12-09-2010 01:42 PM
  5. NxTech3's Avatar
    I never keep any speaker at the loudest setting, your just asking for it to blow. if you have TEP/ESRP S&R will replace it for you no charge, if not, the its $35
    12-10-2010 09:00 AM
  6. RRM707's Avatar
    I've already have had 2 speakers go bad, & I almost never have it full volume.
    Must be a flaw.....
    12-10-2010 12:22 PM
  7. Crimson's Avatar
    Wouldn't this fall under 1 year warranty even without insurance?
    12-10-2010 12:31 PM
  8. d3xn2o's Avatar
    Its actually not a speaker in its true form tho fellas...

    Apparently Its like a Vibrating Wire

    not the conventional Speaker u would be used to seeing...
    12-10-2010 12:31 PM
  9. tndank's Avatar
    Wouldn't this fall under 1 year warranty even without insurance?
    Yes and you're free to call HTC and deal with them.

    However, if you want Sprint to fix it and you don't have ESRP or TEP, it's $35.
    12-10-2010 12:40 PM
  10. Crimson's Avatar
    Yes and you're free to call HTC and deal with them.

    However, if you want Sprint to fix it and you don't have ESRP or TEP, it's $35.
    Really sprint now charges $35 for warranty repairs? Thats messed up. Makes TEP more valuable I guess.
    12-10-2010 02:48 PM
  11. reynoldsrobbie's Avatar
    I had mine replaced about a month ago along with the screen. My phone is always on vibrate and rarely watch a you tube video and mine blew out??? I think Sprint would fix it for free since its a manufactures defect?
    12-10-2010 03:05 PM
  12. Gekko's Avatar
    is it possible that water or dirt got in the grill and damaged the speaker? i'm usually inclined to blame user error or abuse before defect.
    12-10-2010 03:25 PM
  13. tndank's Avatar
    Really sprint now charges $35 for warranty repairs? Thats messed up. Makes TEP more valuable I guess.
    Yep. When they changed to the $35 fee they added most physical damage to it. Cracked screens, etc. are now covered. Most everything is outside of liquid damage and a broken main board are now covered.

    As for the speaker, there is a problem with EVO speakers. Techs have been alerted to replace the speaker covers whenever one comes through the shop. Not sure if they are waiving the $35 fee for non-TEP/ESRP folks for this problem, but it's something Sprint knows about and is trying to fix.
    12-10-2010 03:45 PM
  14. sr20xe's Avatar
    Thanks everyone, I do have insurance and will have sprint fix it, guess i shouldnt leave the volume all the way up, all the time.
    12-27-2010 03:42 PM
LINK TO POST COPIED TO CLIPBOARD