HELP-Cannot download purchased app :(

[newmomto1]

I purchased sporcle tonight.
It is showing up as purchased in my market.
When I attempt to download it it says it wil be downloaded...but then nothing happens.
There is no option for refund or cancellation.
Ugh!!
I have tried over and over and it just won't work!!
Any ideas??

 

[Smitty_82]

OK, clearing the market data has seemed to work for a lot of market issues lately, you won't loose anything. Go to settings>applications>manage applications. Choose Market, clear data and clear cache. You will just get the "accept terms" screen again and your apps will still be there. I would try that first. Might also be a connection issue, but you won't hurt anything by trying this first.

 

[newmomto1]

OK, clearing the market data has seemed to work for a lot of market issues lately, you won't loose anything. Go to settings>applications>manage applications. Choose Market, clear data and clear cache. You will just get the "accept terms" screen again and your apps will still be there. I would try that first. Might also be a connection issue, but you won't hurt anything by trying this first.

Just tried this...didn't work
Thx anyway

 

[Smitty_82]

Have you tried rebooting your phone? I know Sprint was having some connection issues after midnight. Might have gotten stuck due to a connectivity issue.

 

[newmomto1]

Have you tried rebooting your phone? I know Sprint was having some connection issues after midnight. Might have gotten stuck due to a connectivity issue.

Yep...did a couple battery pulls. No luck

 

[verwon]

I had a connectivity issue earlier today. When I went back in, later, it was waiting for me to click to download, again. Then, it installed just fine.

 

[Smitty_82]

Thanks verwon, that was my next suggestion. Just trying some things before going to "wait it out and see", lol. Thats happened to me before as well.

 

[newmomto1]

I had a connectivity issue earlier today. When I went back in, later, it was waiting for me to click to download, again. Then, it installed just fine.

I have been able to dl other apps (free ones)...but this paid one just wont work

 

[Smitty_82]

Did you get the reciept email from the purchase?

 

[newmomto1]

Did you get the reciept email from the purchase?

Got the receipt.
Looks like my cc was declined which i cannot figure out why. The cc working fine everyplace else.
I cannot try a dif cc tho bc there is no option to cancel or refund. The app continues to show up as purchased. UGH!!!!

 

[twister17e]

Was the app you purchased an international app (ie different currency)? Some credit card companies will decline an international transaction.