1. wmuwally#AC's Avatar
    We recently installed Plantronics CS55 wirelss headsets at our office. My headset is breaking up when my Evo is nearby. Any solutions to this? Are they transmitting on the same signal? Could it be the wi-fi from our office and me having it enabled on my phone?
    03-10-2011 11:34 AM
  2. FractalSphere's Avatar
    You know that bluetooth, WiFi, 2.4ghz cordless phones, and microwaves all blast in the same frequency range, right?

    Given that, if you have a Wifi point near your headset, or other headsets in close proximity, they could all interfere with each other.

    Just my 2
    03-10-2011 11:40 AM
  3. TheEngineer's Avatar
    The Evo has 1900 and 2500 Mhz transmitters. Your headset is also 1900 Mhz. So yes. You could have interference.
    03-10-2011 11:41 AM
  4. wmuwally#AC's Avatar
    I know our Wireless access point is dual band. Would it help to change it? or can i change a setting on the evo?
    03-10-2011 02:51 PM
  5. boilerdown's Avatar
    I have this same problem at work. It causes headset audio to cut out. If I'm in 4G mode it seems to help but I normally put my phone in airplane mode.
    03-20-2011 10:22 PM
  6. theheadsetshop's Avatar
    I would say the Plantronics CS55 wireless headset would work best for your dual channel.
    03-31-2011 02:51 PM
  7. mobius999's Avatar
    Check out the V100 from VXi. If you are familiar with the CS55 it won't be a huge change, but it does last longer with better audio. Stay away from Jabra, they make garbage wireless these days unless you are buying the $400 models with a touch screen base.

    I'm actually a territory manager for VXi and am around hundreds of them a day. Can attest to the Evo causing zero issues.

    VXi Corp :: VXi V100 Wireless Headset System :: Designed specifically for office environments, the VXi V100 wireless headset system gives you the freedom to get more done.
    03-31-2011 03:59 PM
  8. jake200's Avatar
    I am having the same issue. Unfortunately, it is my work phone and I won't be able to swap it out. Just wish there was some sort of fix for it instead of disabling the network.
    04-02-2011 10:17 AM
  9. kwonashley31's Avatar
    Wireles headsets are always good. I own one from sound id and it is working great.
    05-26-2011 08:52 AM