I tried to search for an answer but came up empty.
I've been on the phone with Sprint tech support but they're clueless. I went to Florida last week and everything was working great. Got home on Monday to find that the weather and location were stuck on Orlando. We went through all of the steps over the phone to correct. Took out the battery, etc and nothing worked so they had me wipe the phone. I did that and initally it showed where I was in the Chicago suburbs. Today I'm in Chicago and it still shows I'm in the suburb.
I went to the "update profile" in the menu and that screen is totally BLANK. It doesn't even allow a profile update.
What the heck is going on with my phone? Anything I can do to get this taken care of, without having to send it in for repair? This is obnoxious! Thanks!
I've been on the phone with Sprint tech support but they're clueless. I went to Florida last week and everything was working great. Got home on Monday to find that the weather and location were stuck on Orlando. We went through all of the steps over the phone to correct. Took out the battery, etc and nothing worked so they had me wipe the phone. I did that and initally it showed where I was in the Chicago suburbs. Today I'm in Chicago and it still shows I'm in the suburb.
I went to the "update profile" in the menu and that screen is totally BLANK. It doesn't even allow a profile update.
What the heck is going on with my phone? Anything I can do to get this taken care of, without having to send it in for repair? This is obnoxious! Thanks!