Longtime lurker, first-time poster here. I've had my Evo since September. Anywho, I dropped my phone today and the screen cracked up. I immediately googled cracked Evo screen and read reports on forums that Sprint stores will replace the screen for free if you have TEP or for a nominal charge of $35.
So, I called 3 different stores 2 managed by Adcomm digital and 1 official sprint store and mentioned specifically the $35 replacement but they all point me to Asurion because it is "physical damage." Well, the Asurion costs $100 which is definitely cheaper than a new phone, but if it can be done cheaper then I'd rather do that.
Am I reading erroneous reports? Am I not calling the right store? FYI: I'm in the DC Metro area if geography matters at all.
So, I called 3 different stores 2 managed by Adcomm digital and 1 official sprint store and mentioned specifically the $35 replacement but they all point me to Asurion because it is "physical damage." Well, the Asurion costs $100 which is definitely cheaper than a new phone, but if it can be done cheaper then I'd rather do that.
Am I reading erroneous reports? Am I not calling the right store? FYI: I'm in the DC Metro area if geography matters at all.