Hello everyone, first time post, but longtime Android user. I have the EVO 4G and the EVO 3D.
I converted my wife from her blackberry to the EVO Shift 4G. I took her contacts on BB and sent them to her Google account for the trip over to Android. Pretty much immediately, she has a texting issue.
The problem is this:
She can text sometimes to a contact and other times she receives an error. Even when she replies this happens. It's kinda a crapshoot whether the text will get there or get the following error:
'9230: Message sent using invalid number of digits. Please resend using 10 digit number or valid short code. Msg 2114'
All contacts have: xxx-xxx-xxxx, so the numbers are correct. And the texts go through probably 60% of the time. It's a real pain for her considering her Blackberry worked every time (and, well, every other phone works every time)
so - I want to solve this for her, but not sure where to start. Any help would be GREATLY appreciated. Note that ANY contact on her phone might do this, but some more often than others. All numbers are entered correctly as far as I can tell and none have less than 10 digits.
Thanks in advance!
I converted my wife from her blackberry to the EVO Shift 4G. I took her contacts on BB and sent them to her Google account for the trip over to Android. Pretty much immediately, she has a texting issue.
The problem is this:
She can text sometimes to a contact and other times she receives an error. Even when she replies this happens. It's kinda a crapshoot whether the text will get there or get the following error:
'9230: Message sent using invalid number of digits. Please resend using 10 digit number or valid short code. Msg 2114'
All contacts have: xxx-xxx-xxxx, so the numbers are correct. And the texts go through probably 60% of the time. It's a real pain for her considering her Blackberry worked every time (and, well, every other phone works every time)
so - I want to solve this for her, but not sure where to start. Any help would be GREATLY appreciated. Note that ANY contact on her phone might do this, but some more often than others. All numbers are entered correctly as far as I can tell and none have less than 10 digits.
Thanks in advance!