1. Constance's Avatar
    Hello everyone,

    I've got the weirdest problem ever with my HTC Hero.

    The gmail application does not refresh automatically so as to fetch incoming e-mail. Even worse, it doesn't even do that when I manually do that (menu --> refresh)

    There is one situation: If I change one of the settings for
    Labels ("description = select which labels are syncronised") it does fetch e-mail from my inbox, but only if I manually refresh.

    It doesn't make any sense that my gmail application can only fetch new mails after a (random) modifcation in my settings. I would like my gmail to refresh .... well.. as often as possible and automatically, since I will not know beforehand when someone has sent me a mail.

    For the moment my label settings are as follows:
    days for syncronisation: 1 day
    currently all my labels are marked sync all

    and in my general Hero settings active synchronization is on.

    Thanks for your help people!!!
    02-03-2010 09:12 AM
  2. techsamaritan's Avatar
    Had the same problem. Went to the repair store, they had no clue, figures. Went ahead and reset the phone. Now its working properly. But we'll see how long before it comes back...
    02-03-2010 09:59 AM
  3. doogald's Avatar
    I have an Eris, not a Hero, so I don't know if things are exactly the same. But, if from your Home screen, you go into "settings", then "data synchronization", then "google", do you have "auto-sync" checked? And, under that, "gmail" also checked?
    02-03-2010 11:38 AM
  4. raylusk's Avatar
    I also had problems with syncing gmail and followed the instructions posted here to fix it. Problems with sync - Mobile Help
    02-08-2010 10:33 AM