1. roblovesthehero's Avatar
    hello everyone! just got the HERO 2 days ago and so far i am loving it! I have two questions so far concerning SMS and MMS features. first, is there any way to have a custom notification alert for SMS? second, i am not hearing any sound from videos I recieved from an MMS, what can i do to solve this problem? (by the way, i dont have my phone on silent)
    10-15-2009 07:59 PM
  2. Wiseguy158's Avatar
    There is a seperate volume control for the phone, and for media. You may already have checked this, but you might have the phone (ringer/notification) volume up, but the media volume down. Do it here: Menu>Settings>Sound&Display>Media Volume

    As far as customization, under the same parent menu as the media volume, you can change the notification sound. Do it here: Menu>Settings>Sound&Display>Notification Sound

    To import your own sound clips as notification sounds, usb hook up your Hero, mount it, go to file explorer on your computer, and create a new folder here: media>audio>"notifications" (you may already have this folder created from a previous widget ie-facebook creates it to put their "pop" sound notification). just drop any sound bite you have in that folder to use as a notification sound clip
    10-16-2009 03:55 AM
  3. roblovesthehero's Avatar
    for the first question, i already checked the media volume, and it said it was all the way up. first i thought it was the video so that person sent me a different video and it still didnt play the sound of that video either! do u think i might have a defective phone? and as for the second question, thank u for those instructions!
    10-16-2009 04:12 AM
  4. Wiseguy158's Avatar
    no idea if it's defective or not. have you tried watching a youtube video or something like that on it? maybe its an issue with the actual video. I'd say, see if you get sound from a youtube video - but i am by no means an expert on the topic. sorry I couldnt help more
    10-16-2009 06:33 AM